Vacancy title:
2 Call Centre Agents
Jobs at:
Recruitment Matters ZambiaDeadline of this Job:
16 August 2021
Summary
Date Posted: Monday, August 02, 2021 , Base Salary: Not Disclosed
JOB DETAILS:
Our client is looing for two Dynamic call center agents to join their team
• Conduct phone interviews with Company beneficiaries in the rural sector.
• Client calling lists will be provided, and the agents will be expected to use the Call Centre equipment adopted by the Company.
• Agents will be required to record responses to these interviews on the system provided, and to be able to conduct a basic analysis of this information.
• Maintenance of time sheets, work schedules, and basic weekly reporting.
• Various office administration functions that are not necessarily related to Call Centre activities.
• Appropriate training will be provided.
Key Skills
• Ability to use initiative, and apply rationale logic to daily operational activities
• Computer literate in word and excel
Job Role: Call Centre Agentx2
Industry: IT / Telecommunications
Salary: Negotiable depending on candidate
Required Skills
• 2 Years of Experience
Qualifications
• Previous call centre experience ideal
• Proficient in English and at least two local Zambian languages
Work Hours: 8
Experience in Months: 24
Level of Education: Associate Degree
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Job application procedure
To apply for this job please visit www.recruitmentmattersafrica.com.
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