Summary
Date Posted: Tuesday, February 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
We are looking for a Client Management Associate to play a critical role in building and nurturing relationships with our clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales.
In this role, you should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them. If you have a background in client service and knowledge of our industry, we’d like to meet you.
Your goal will be to help us maintain our already existing clients, contribute to our revenue growth by drafting proposals, negotiating new client contracts and most importantly ensuring that our clients get the best client experience with the services we offer.

Responsibilities
• Manage our clients accounts portfolio
• Achieve assigned strategic account objectives
• Establish strong, long-term client relationships
• Communicate with clients on a regular basis and respond to specific queries
• Suggest solutions and innovative ideas that meet client needs
• Handle complaints and problems in a timely and effective manner
• Act as the liaison between clients and internal teams
• Identify and approach new potential clients
• Monitor sales performance metrics
• Prepare monthly, quarterly and annual reports and forecasts

Requirements
• Proven work experience as an account manager
• Solid sales experience in a B2B environment
• Proficient in MS Office and a working knowledge of CRM platforms
• Strong project management skills.
• Creativity and innovation skills.
• Ability to work well with a team
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation skills with a problem-solving attitude
• Availability to travel as needed
• A valid driving license
• BSc degree in Business Administration or relevant field

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Please click here to apply.

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