Summary
Date Posted: Thursday, November 11, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job purpose
• You are responsible for the day-to-day operations of reservations
• You are responsible for taking bookings from agents.
• You must ensure booking status is constantly up to date.
• Your priority must be customer satisfaction.
• You are responsible for the office equipment and other facilities in the office at all times.
• You are responsible for the group requirement, specials request, educations, and site inspections.
• You are responsible for the Manual Reservations of reservations.

Requirements
• Great communication skills.
• Customer orientation.
• Must be professional, ethical, and have a positive attitude.
• Impressive time management and organizational skills.
• Must provide great customer service and product knowledge.
• Must have great interpersonal skills, patience and a listening ear.
• Must have the ability to maintain accurate records about customer bookings, payments and any additional information.

Qualifications and skills
• Grade 12 certificate.
• Diploma/Degree in hotel management, travel and tourism or equivalent.
• 2-3 years’ experience in the hotel or hospitality industry.
• Proven experience in customer service or public relations will be an added advantage.
• Proficient in computer use for scheduling reservations and record keeping.
• Awareness of industry standards

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

{module 312}

Job application procedure
To apply for this job email your details to hr@livingstonesadventure.com

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}