Summary
Date Posted: Tuesday, March 23, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Lusaka, Zambia. .

Main Tasks & Responsibilities
• Support and provide superior service to customers via phone
• Use questioning and listing skills that support and effective telephone conversation
• Provide customers with product and service information
• Process documents, forms and applications
• Identify and escalate priority issues

Key Competencies
• Excellent verbal and written command of the English
• Excellent conversational skills through the phone in English
• Excellent computer skills (typing skills will be considered an advantage)
• Attention to detail
• Excellent time management
• Ability to reach assigned targets

Job Qualifications : Not Specified

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
To apply, please submit your application, stating “Telesales (SAZM-MAR-21)” in the subject line, with a copy of your CV by email to vacancies.callcenter@unicaf.org 

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