6 Receptionist job at ICAP-Zambia
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Vacancy title: 6 Receptionist

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Customer Service ]

Jobs at:

ICAP-Zambia

Deadline of this Job:
31 August 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Wednesday, August 24, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
ICAP-Zambia, in partnership with the National HIV/AIDS/STI/TB Council (NAC) and the Tropical Diseases Research Center (TDRC), and with funding from the United States Government is conducting an upcoming survey to measure the prevalence of HIV and other sexually transmitted infections (STI) and associated risk behaviors among key populations in Zambia.
ICAP seeks to recruit for the above positions in Zambia by 1st November 2022, for the period of 3 months.
Reports to: Site Coordinator
Location: Lusaka, Chipata, Mazabuka, Mongu, Kitwe and Solwezi.

Position Summary:
Support administrative tasks related to the survey, including coordination of appointment visits and management of participant flow at the survey site.

Major Responsibilities:
• Manage participant flow,
• Schedule, verify and coordinate survey appointment visits,
• Review participant checklists for completion,
• Fills in the waiting list,
• Verifies the coupon,
• Create participant’s file,
• Direct participants to the Coupon manager’s office,
• Answer phone calls,
• Maintain high levels of confidentiality throughout the survey,
• Carry out other administrative duties and responsibilities as assigned.

Qualifications:
• Candidate must have a full grade 12 certificate
• Minimum of a certificate in front office operations or a related field.

Experience and Skills Required
• Demonstrated experience in supporting research studies will be an added advantage,
• Detail oriented and highly organized, able to multi-task,
• Ability to adapt and work with diverse groups of people,
• Proficient in Microsoft Office Suite applications,
• Excellent interpersonal, organizational, verbal and written communication skills,
• Member of a key population preferred,
• Fluency in English and one or more local languages (Silozi, Chitonga, Chinyanja, Kikaonde and Cibemba).

Job Experience: No Requirements

Work Hours: 8


Level of Education:
Professional Certificate

Job application procedure
For submission of applications and full details of the positions, please visit the ICAP website https://icap.columbia.edu/careers/ 
Suitably qualified and experienced candidates should attach their cover letters, including a detailed Curriculum Vitae (CV). Please indicate position and location being applied for in the subject line and do not attach certificates at this stage.
The closing date for receiving applications is 31st August 2022. Only shortlisted candidates will be contacted.
ICAP is an equal opportunity employer, values inclusion and a diverse workforce. All qualified applicants will receive equal consideration.



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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: 31 August 2022
Duty Station: 
Posted: 24-08-2022
No of Jobs: 1
Start Publishing: 24-08-2022
Stop Publishing (Put date of 2030): 24-08-2066
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