Summary
Date Posted: Thursday, March 31, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Our client in the Hospitality industry is looking for a Receptionist/Reservationist to join their team
Responsibilities
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

Key Skills
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Flexible working hours.

Qualifications
• 2 Years of Experience
• Proficient in microsoft office suite.
• Data entry experience.
• Experience working in a similar position, sales or public relations, preferably in the hospitality or travel industries.
• Customer-service experience.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 24

Job application procedure
Please click here to apply.

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