Summary
Date Posted: Tuesday, February 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Title: Receptionist/Cashier
No of Positions: 2
Job location: Kitwe

Job Summary
The receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients and processing payments before and after treatment.

Duties and Responsibilities
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims Ability to calculate payments and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented towards serving others and helping customers
• Attention to detail

Requirements and Qualifications
• Diploma in business Administration or related field
• Communication skills to converse clearly over the telephone and in person
• Organization and time management to manage a variety of tasks effectively
• Ability to stand for long periods of time
• Customer-service skills
• Ability to work in a fast-paced, stressful environment
• Interpersonal skills to interact positively with patients who may be upset or stressed
• Technological skills, such as using word processing and spread sheet programs to track data

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

Job application procedure
Candidates meeting the above criteria must send their application letter, traceable references, academic certificates and other supporting documents as ONE DOCUMENT in PDF to: recruitment@esoftafrica.com; humanresource@esoftafrica.com the subject should have the position you are applying for.
Closing date for applications: 10th February, 2022.

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