Summary
Date Posted: Tuesday, October 15, 2019 , Base Salary: Not Disclosed

JOB DETAILS:

  ABOUT ONE ACRE FUND
Founded in 2006, One Acre Fund supplies smallholder farmers with the agricultural services they need to make their farms vastly more productive. We provide quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. We measure our success by our ability to make farmers more prosperous: On average, farmers harvest 50 percent more food after working with One Acre Fund.
We are growing quickly. We currently serve more than 800,000 farm families in Eastern and Southern Africa, with more than 7,500 full-time staff, and we aim to serve 1 million farm families by 2020.
JOB DESCRIPTION
One Acre Fund Zambia’s ambitious growth target requires that we change, adapt to new market opportunities, and find new ways of delivering impact to farmers. The mandate of the Scale Innovations team is to develop and test changes to the One Acre Fund program model that allows for the realization of these ambitious goals.
The major Scale Innovations’ project for the Zambia program is the shift of our repayment system from cash to Mobile Money. Given the transaction size of our clients, our field team is put at risk carrying the collected cash on the field. We started the trial in May 2018 and have around 7000 farmers using this system currently. The MM Support Officer will be responsible for supporting the scaling up of Mobile Money to the whole program (15,000 farmers in LR2020).

  Job Responsibilities:
Training
• Coordinate with Field Operations to plan the training calendar for all mobile money training
• Create/Update training materials in readiness for training
• Train field directors to prepare them to train their teams
• Coordinate with field directors to ensure that all necessary parties receive training
• Coordinate with Field Operations to ensure all training materials are ready and sent out in time
Field Presence
• Go on the field to conduct surveys/focus groups discussions to collect mobile money related data to fill information gaps and support future expansion plans
• Meet with field team and clients to understand operational challenges
• Attend client meetings in sites to witness mobile money training and collect feedback on trial efficiency
Communication
• Manage communication between field team and mobile money agents to foster coordination, improve float management and report to HQ when delays happen
• Troubleshoot low-level malfunctions such as blocked sim cards, and ensure in time issue resolution to reduce delay in operations of the field team. Report challenges to HQ
• Miscellaneous
• Assist in the creation of other materials needed to support the implementation of the MM project
Job Responsibilities:
Training
• Coordinate with Field Operations to plan the training calendar for all mobile money training
• Create/Update training materials in readiness for training
• Train field directors to prepare them to train their teams
• Coordinate with field directors to ensure that all necessary parties receive training
• Coordinate with Field Operations to ensure all training materials are ready and sent out in time
Field Presence
• Go on the field to conduct surveys/focus groups discussions to collect mobile money related data to fill information gaps and support future expansion plans
• Meet with field team and clients to understand operational challenges
• Attend client meetings in sites to witness mobile money training and collect feedback on trial efficiency
Communication
• Manage communication between field team and mobile money agents to foster coordination, improve float management and report to HQ when delays happen
• Troubleshoot low-level malfunctions such as blocked sim cards, and ensure in time issue resolution to reduce delay in operations of the field team. Report challenges to HQ
• Miscellaneous
• Assist in the creation of other materials needed to support the implementation of the MM project

Job Skills: Not Specified

  Job Qualifications:
• Grade 12 certificate, Degree in a related field preferred.
• Ideally 1 year of professional work experience in a related work area in Zambia. This is not a requirement, you are encouraged to apply even without any work experience
• Effective communication skills, both written and oral, and is comfortable talking to an audience
• Ability to work across teams, coordinate with many stakeholders and colleagues from diverse backgrounds.
• Past experience with data collection
• A humble, service-oriented, and caring attitude in the face of complex challenges
• Proven innovative and problem-solving skills
• Demonstrated leadership experience at work, or outside of work, enthusiasm for learning, and openness to feedback.
• Language: Fluent English speaker and must be able to speak Bemba, Nyanja or Tonga

Job Education Requirements:
• Grade 12 certificate, Degree in a related field preferred.

Job Experience Requirements:
• Ideally 1 year of professional work experience in a related work area in Zambia. This is not a requirement, you are encouraged to apply even without any work experience

{module 312}

Job application procedure
Click here to apply.

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}