National Parts Manager Job at Recruitment Matters Africa (Pvt) Ltd - Career Opportunity in Zambia

Vacancy title:
National Parts Manager

[ Type: FULL TIME , Industry: Consulting , Category: Management ]

Jobs at:

Recruitment Matters Africa (Pvt) Ltd

Deadline of this Job:
04 December 2020  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Friday, November 27, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Our Client is looking for a Parts Manager to join their team in Kitwe .

Duties Includes:
• To manage the Warehousing and Parts business
• This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended
• This role is focused on achieving a high level of Employee & vender compliance and involves divisional and group interaction.
• People management: responsible for the organization and performance of a growing team of warehousing and parts staff – including both in field & warehousing activities.
• Implementing and maintaining other company management systems as required assisting in the overall management of this support division.
• Identifying appropriate training and staffing requirements to meet both existing and future needs.
• Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. Preparation of operational and capital budgets as required and actively striving to meet targets.
• Ensuring customer service performance by warehouse/parts personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty.
• Optimizing spare parts stock levels, costs and availability for customers buy regularly reviewing with the Supply manager items of concern.
• Efficient management and monitoring of stock holding KPI’s to ensure maximum stock turnover, customer order fill factors and minimum slow moving and dead stock. Identification of materials, parts and equipment for purchase to achieve value for money.
• Succession planning of responsible workforce.
Interact at a management level with all departments to ensure seem-less flow for work performance and information is maintained at all times.
• Developing and implementing the necessary infrastructure and processes to support future growth. This includes systems, procedures, customer service, training, management information and performance controls.
• Managing customer product support performance to support business growth.
• Actively solicit additional business for the After Sales department through developing strategies that suit the business model.
• Provide reports as required on warehousing and parts business including key issues
• Report monthly on overall P & L of warehousing and Parts business
• Dealing directly with escalated or high profile customer issues.


Key Skills
• A minimum of 8 years of Warehouse/Parts Management experience.
• A track record in successfully meeting warehouse/Part department deliverables.
• Be technically diverse in Heavy Equipment knowledge.
• Extensive knowledge of After Sales process and policy.
• Possess a very strong business acumen
• Highest level of business ethics.
• Excellent English (written and spoken)
Fully conversant with Microsoft suite of products and fully computer literate
• Job Role: National Parts Manager – Kitwe
• Industry: Mechanical Engineering / Trades
• Salary: $ Negotiable Depending on Candidate


Required Skills
• 8 Years of Experience
• Qualifications
• Good knowledge of SAP.
• Educated to bachelor degree level in Mechanical Engineering, Accounting or similar
• Experience working for/with Multinational company or original equipment manufacturers (OEM) supplier
• Driver’s License motor vehicle.


Job Education Requirements: Not Specified


Job Experience Requirements: Not Specified


Work Hours: 8

 

{module 312}

Job application procedure
To apply for this job please visit www.recruitmentmattersafrica.com 

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: 04 December 2020
Duty Station: Lusaka
Posted: 27-11-2020
No of Jobs: 1
Start Publishing: 27-11-2020
Stop Publishing (Put date of 2030): 27-11-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.