Breakthrough ACTION Zambia is part of a global cooperative agreement between the United States Agency for International Development (USAID) and the Johns Hopkins Center for Communication Programs (CCP) to lead social and behavior change (SBC) programming around the world. The project works in partnership with governments, civil society, communities, and other stakeholders to implement creative, evidence-based SBC programming.
Breakthrough ACTION Zambia will work through a collaborative multi-sectoral approach with the Ministries of Health, Wildlife Services, Environment, Agriculture and other key One Health stakeholders to build country risk communication and community engagement (RCCE) capacity as part of broader efforts to strengthen implementation of the Global Health Security Agenda (GHSA). The GHSA is a multilateral and multi-sectoral initiative of over 60 countries to enhance capacities to prevent, detect, and rapidly respond to infectious disease threats and achieve measurable targets. GHSA is intended to accelerate target country progress toward implementation of the World Health Organization’s (WHO’s) International Health Regulations (IHR) and the World Organization for Animal Health (OIE) Performance of Veterinary Services (PVS). RCCE is one of the key capacities identified in the IHR.
Breakthrough ACTION Zambia will work to strengthen the RCCE capacity of Zambian institutions to effectively address high risk behaviors associated with priority zoonotic diseases and mitigate the impact of future public health events. This will be accomplished through the coordinated use of a range of communication channels and approaches grounded in behavioral theory; informed by research and programmatic experience; and designed and implemented following a systematic and proven process to achieve individual and collective behavior change.
The period of performance for the program in Zambia is projected to begin immediately and end in April 2025. Breakthrough ACTION is seeking an SBC Technical Advisor to lead the development and implementation of the GHS RCCE program.
Working under the supervision of the SBC Technical Advisor and the Senior Country Manager and with support from technical staff at CCP, the RCCE Program Officer will support the technical and programmatic components of the Breakthrough ACTION program and provide administrative assistance, linking with the Baltimore based backstop team as needed. They will provide day to day support and problem solving for coordination and implementation of activities, technical input, and contribute to writing, editing, and procurement processes that the program requires. They will demonstrate social and behavior change technical skills, with an initial focus on Global Health Security, One Health, and/or risk communication and community engagement (RCCE) for zoonotic diseases. They will support the integration of effective SBC and RCCE approaches to reach project goals and deliverables as required that may include:
Utilizing high-quality data to inform RCCE programming for priority zoonotic diseases;
– Strengthening the capacity of and coordinating with the Government of Zambia and key partners to design, implement, and monitor high-quality RCCE activities focused on priority zoonotic diseases;
– Developing RCCE approaches to address national and sub-national RCCE priorities;
– Working through recognized structures within the One Health and or emergency response platforms; and
– Overseeing programmatic and technical approach for all project areas, including other technical areas, as may be needed.
– Supporting documentation of successes and lessons learned and routine monitoring, evaluation, and reporting efforts.
– Providing technical assistance to NALEIC as requested for monitoring and evaluation support
This position is the primary support and collaborator with the SBC Technical Advisor that is directly responsible for the SBC technical components of the program and will have a key role in developing and maintaining strong relationships with USAID, the Government of Zambia stakeholders, and relevant GHSA and One Health partners.
KEY RESPONSIBILITIES AND TASKS
– Contribute to all GHS and RCCE technical work, including strategies, toolkits, communication materials, scripts, job aides, independently.
– Gather, summarize, synthesize relevant data, background information, and formative research to inform to inform the GHSA technical work, under the direction of the
– Use tools, processes, best-practices and colleague review to ensure all products and documents are of the highest quality possible
– Collaborate with other CCP GHSA staff, to learn and to share best practices
– Manage planning and implementation of RCCE activities, including creating communication materials (print, online, mass media); delivering trainings; and facilitating workshops and meetings.
– Contribute to design and implementation of research plans and activities with the HQ based Research & Evaluation team and other staff and take a primarily role in collecting and reporting monitoring data as needed.
– Initiate, track and monitor procurements, contracts, work plans, payments, and other administrative and programmatic documents
– Maintain frequent, open, ongoing communication with team members and partners in all locations
– Liaise with internal and external partners
– Adhere to JHU, CCP and donor rules, regulations and policies
– Upload and save deliverables on relevant knowledge management platforms
– Produce, edit and format documents and presentations as needed
– Contribute to reports, work plans and other written deliverables
– Work closely with finance and administrative staff to ensure timely and compliant spending
– Initiate, track and monitor procurements, contracts, work plans and other administrative and programmatic documents
– May manage group work with support, including task coordination and management
Partnership and Coordination
– Represent CCP and Breakthrough ACTION at relevant external meetings and events
– May include delivering technical presentations, networking, and relationship building
– Establish and maintain effective working relationships with Government of Zambia, relevant stakeholders, and GHSA and One Health partners at national and sub-national levels
– Ensure SBC/RCCE activities are implemented in coordination with relevant stakeholders and partners at all levels
Capacity Strengthening and training
– Support and strengthen the capacity of partners and existing, recognized structures to design and implement SBC/RCCE activities. Support formation of structures if no existent at every level
– Carry out field visits with key partners as needed
– Proactively seek opportunities to expand leadership and management skills
– Complete at least two JHU training courses related to job duties per year.
– Request or initiate quarterly check-in meetings with supervisor to assess performance, strengths and areas for improvement in your current position, and establish professional goals
– Work with senior staff and peers to identify opportunities for professional development, including JHU courses and seminars, conferences, etc.
– Master’s degree, additional relevant experience and/or training may substitute for education
– Two years of related experience in SBC
– Excellent past performance references
– A professional with an advanced degree in public health, communication, social sciences or field relevant to advancing Global Health Security and One Health, including within the animal health, wildlife, or agriculture sector
– Demonstrated experience with Global Health Security, RCCE, One Health, and/or experience in emergency response
– Oral and written fluency in English
– Zambian national
Knowledge, skills, and abilities
– Demonstrated understanding and application of SBC, research & evaluation, and/or risk communication and community engagement
– Demonstrated experience working in partnership with government agencies (local and national level), implementing partners and civil society organizations to implement health programs
– Ability to translate strategic priorities into operational tasks and timelines
– Ability to listen and communicate well both verbally and in writing
– Excellent knowledge of MS Word, Outlook, PowerPoint, Excel
– Commitment to CCP’s mission, vision, and values.
– Excellent communication skills
– Strong interpersonal, technical, and analytical skills, including a demonstrated ability to interact effectively and collaboratively with a broad range of multisectoral counterparts and stakeholders
Job Experience: No Requirements
Work Hours: 8
Level of Education: Bachelor Degree
Job application procedure
All candidates are encouraged to submit e-mail applications with cover letter, current CV, and three professional referees to:
< firstname.lastname@example.org >
Please indicate which position you are applying for in the subject line of the email and highlight any experience working with government counterparts and/or with creating mass and social media campaigns to encourage behavior change in your cover letter.
Family Legacy Missions Zambia (FLMZ) is a Faith based organization that upholds Christian values and morals in the education of the orphaned and vulnerable children it serves. The organization seeks to recruit suitably qualified, experienced and competent individuals who will demonstrate commitment to FL mission, vision, and values for the Media Officer position:
The primary purpose of this role is to support Family Legacy’s Marketing and Communications department to achieve objectives set out in the communications strategy through capturing of audio-visual assets; creative development of communications and marketing products for effective donor and public engagement; and documenting key internal and external activities to strengthen FLMZ’s brand.
The role of the Media Officer is to create content for FLMZ that enhances the visibility, knowledge and awareness of the organization and supports fundraising efforts. This involves developing audio-visual content that accurately reflects organisational values and programmes and supports FLMZ’s marketing, fundraising and communication efforts. The Media Officer is responsible for all stages of the content production process.
Dimensions of the Role:
The Media Officer reports directly to the Marketing and Communications Senior Manager to assist in implementing the communications strategy.
Communications and Visibility:
• Collecting and packaging audio-visual content that shows the impact and value of FLMZ programmes. This includes interviewing children and beneficiaries of FLMZ
• Timely submission of photos, videos and creative material that supports impact, human-interest and success stories; case studies; best practices; beneficiary profiles; and other content for multiple platforms, such as the website, newsletters, social media, informational materials, and email marketing and fundraising campaigns
• Manage requests for creation and production of audio-visual content based on FLMZ’s marketing and communications priorities and strategies, including support to campaigns and high-level events as needed
• Create compelling and engaging digital and audio-visual content such as profiles, interviews, long and short videos, b-roll, animations, photos, podcasts, infographics and other materials
• Actively contribute to the implementation of FLMZ’s marketing and communications strategy through audio-visual products that are aligned with the organisation’s priorities and industry best practices
• Oversee creative and media projects from the initial proposal through to dissemination, including script and storyboard development, sourcing visuals, editing and approvals
• Develop creative and effective ways to improve marketing and communications products, including selecting colours, fonts, photographs, layouts, and other design elements to communicate creative concepts
• Design visual concepts using graphic design tools and software
• Take high-quality photos and videos of programme and sponsorship events, including determining desired images, compositions, settings, and lighting to achieve desired results
• Maintain a photo and video database and ensure captioning of audio-visual assets that demonstrate FLMZ programme impact and outcomes
• Coordinate the creation of all digital content such as website, blogs, infographics, videos etc. with other FLMZ departments
• Develop marketing products and communication materials that illustrate and enhance communication and visibility relating to FLMZ’s ministry to children and their families and ensure that FLMZ’s brand and style guidelines are adhered to in all products and materials
• Communicate with photo and video subjects to put them at ease, encourage them and direct them
• Arrange still life objects, products, scenes, props and backgrounds
• Support the planning, preparation and implementation of commemoration activities for key child-focused calendar days
• Support implementation of FLMZ social media strategy and digital content calendar
• Ensure all content is fact-checked and verified and that informed consent is secured for all interview, photo and video subjects
• Attend editorial and team meetings, follow the editorial calendar, and collaborate with other members of the marketing and communications team to ensure timely delivery of content
• Ensure all content adheres to FLMZ’s child protection and safeguarding policy
• Maintain the dignity and value of all children, beneficiaries and staff featured in content
• Align content to biblical principles and to FLMZ’s statement of faith and organisational values.
• Maintain FLMZ audiovisual studio and equipment (camera equipment, lights, lenses, tripods and more), manage assets and ensure workflow is efficient and optimised to meet deadlines and targets.
• Ensure all equipment is secure and functioning with excellence, replacing pieces as necessary.
• Set up and take down audio-visual equipment before and after use.
• Maintain full asset register for all FLMZ audio-visual equipment
• Understand traditional film and digital photography and keep up to date with industry trends, developments and new techniques
• Ensure that FLMZ key messaging for sponsors is integrated in all content and materials
• Support the communication with sponsors through production of marketing materials according to timelines for deliverables
• Support improving the dialogue between the sponsor, the children and the community through producing quality audio-visual and creative content.
• Support capacity building of FLMZ staff in basic communication, basic video and photography, impact reporting, Most Significant Change technique and other tools and skills
• Support children to participate in communication programmes at their level.
Knowledge, Skills, and Behaviors required to achieve role’s objectives:
• Ability to work independently with limited supervision
• Strong interpersonal skills and willingness to communicate with children, community members, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Good time management skills, including prioritising, scheduling, and adapting as necessary
Skills Specific to Post:
• Pays particular attention to details
• Promotes innovation and learning amongst team members to achieve goals
• Communications clearly and effectively both verbally and written
• Gains, develops and retains credibility for personal relationships with others and job performance
• Ability to work well with others in a multi-disciplinary and cross-cultural environment.
• Strong analytical skills in problem solving and strategic thinking
• Strong negotiation skills
• Strong management skills in coaching, problem solving and people management
• Ability to work effectively with others on a team and independently, especially under pressure
• Excellent listener who understands and shows sensitivity to the needs of others/other programs
• Ability to adapt personal views to get best outcome for the ministry
• Contributes effectively to the work of other departments and the ministry
• Aware of own strengths, weaknesses and pro-active in using feedback for self-development
• Aware of impact on others and uses impact to create positive work environment
• Positive about change and able to cope well with ambiguity and support others in doing so
• Adhere to deadlines
• Demonstrates strong oral and written communication skills.
• Demonstrates proficiency in technology operation; working knowledge of MS platforms.
• Demonstrates ability to foster and maintain appropriate and engaging relationships with children.
• Responds positively to critical feedback and offering points of view.
• Solicits feedback from co-workers about the impact of his/her behaviour.
Competencies and Values:
Christian, respectful, servant-hearted, humility, team-orientated, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building and maintaining Biblically based relationship, communicating effectively, listens well, coaching and mentoring, facilitating change, developing individuals and teams, initiating action, strategic decision making, planning and organising, leading through vision and mission and a personal commitment to children’s development and protection.
Qualifications and Experience:
• Diploma in Marketing, Audio-Visual Production, Communications, Media Studies or related field
• Minimum of 2 years of experience in audio-visual communication methods in an NGO context
• Proven record of excellent photography and videography demonstrated in a professional portfolio
• Experience with social media management, photo and video editing, and graphic design required
• Experience in website management an advantage
• Demonstrated experience in developing creative concepts, writing scripts and directing video stories
• Experience in supervising a multi-person audio-visual production team
• Excellent grasp of written and spoken English
• Experience with digital storytelling using mobile phone photography and videography.
• Extensive knowledge of design software and technologies, such as Adobe Creative Suites, InDesign, Illustrator, Dreamweaver, Photoshop, Corel Draw, or other media and creative software
• Knowledge of children’s rights, key international agreements and conventions.