Administrative Jobs at Hollard Life Assurance Zambia, Buks Haulage Limited and National Pension Scheme Authority (NAPSA)


Deadline of this Job: 
16 December 2022

JOB DETAILS:
Hollard Life Assurance Zambia is a leading insurance organization whose operations in Zambia started in 2011 and has since experienced steady, consistent and stable growth within the insurance business to gain itself a reputable name among the leading life Insurers in Zambia. Hollard Life Assurance Zambia was recently certified 2020 Top employer of Choice by Top employer Institute on their latest list. This recognition goes to Africa’s leading employers of choice, each demonstrating exceptional human resources practices. Hollard is known for providing careers that create #Better Futures.
Hollard Life Assurance Zambia is currently looking for an Innovative, Imaginative, team players and excellent individuals who can deliver with care and dignity for our customers, shareholders and for team Hollard to fill the following vacant positions.

Role Description
This role exists to offer administration support to Kitwe Office by attending to customer complaints, queries, and requests. In addition, the role involves other operations tasks of capturing proposals, scanning of documents and query tracking.

Key Result Areas
• Reception Duties and HL Call Handling
• Simple Query Resolution
• Complex Query Tracking
• Scanning of policy files
• Data Cleansing

Job Requirements
• Administration/ Marketing / Public Relations Diploma/Degree
• Customer Centric- willing to go over and under for Hollard Customers and Visitors
• Passionate service provider
• Reliable who can work with minimum supervision
• Saturday is a workday and a must.
• Good communication skills and ability to communicate at all levels.
• Good selling skills.

Policy Services Officer job at Hollard Life Assurance Zambia
Deadline of this Job: 16 December 2022
JOB DETAILS:
Hollard Life Assurance Zambia is a leading insurance organization whose operations in Zambia started in 2011 and has since experienced steady, consistent and stable growth within the insurance business to gain itself a reputable name among the leading life Insurers in Zambia. Hollard Life Assurance Zambia was recently certified 2020 Top employer of Choice by Top employer Institute on their latest list. This recognition goes to Africa’s leading employers of choice, each demonstrating exceptional human resources practices. Hollard is known for providing careers that create #Better Futures.
Hollard Life Assurance Zambia is currently looking for an Innovative, Imaginative, team players and excellent individuals who can deliver with care and dignity for our customers, shareholders and for team Hollard to fill the above vacant positions.

Role Description
This role exists to administer and maintain Individual Life Policies from the moment a policy is accepted up to the claims stage and pay commissions to all distribution channels.

Key Result Areas
• Premium Lodgements, Collections, Reconciliations and Applications.
• Premium Verification for Claims
• Agency Performance Computations & Reporting
• Data Cleansing and Adhoc Operations Projects
• Pay Point Premium Follow Ups
• Stakeholder Management
• Suspense Management
• Commission Processing
• General Reporting
• Documents Filing
• Automation

Job Requirements
• Insurance/Risk Management/Administration Diploma/Degree
• Excellent Attention to detail
• Excellent Excel Skills
• Good communication skills and ability to communicate at all levels.
• Relationship Management Skills
• Ability to work under pressure and meet deadlines
• Good with figures
• Good Reporting Skills.
Deadline of this Job: 21 December 2022

JOB DETAILS:
Buks Haulage Limited is inviting applications from suitably qualified candidates to fill the above vacant position.

Requirements
• Grade 12 certificate
• Advanced certificate in heavy equipment repair
• Must be a member of EIZ
• Minimum 5 years’ experience in a senior supervisory role preferably in a transport and logistics company


Deadline of this Job: 27 December 2022

JOB DETAILS:
NPS01 (Five Year Contract): Head Office

Main Purpose of the Job
The Director Investments' responsibility is to provide support to the Director General, in coordinating investments for NAPSA, and in the acquisition of the needed finances. The work involves: formulating the investment strategy for the Authority, appraising and recommending investment opportunities to the Finance and Investment Committee of the Board of Trustees, and monitoring and reporting performance of the Authority's investment portfolio. Overall, the role manages the day to day operations of the Investments directorate to ensure smooth operations and coordination of all investments activities.

Key Responsibilities:
Implement the NAPSA investment strategy, policies, procedures and guiding principles to support the Authority's strategic objectives.
Implement fund development plans including asset allocation mixes and allocation of cash flows and revenue generation strategies to enable NAPSA meet its financial objectives
• Develop growth strategic initiatives and budgets for NAPSA including market expansion opportunities for executive management and Board approval.
• Establish innovative alliances, co-investments/ business arrangements with investment advisers and development partners to deliver prudent investments.
• Coordinate the development of the NAPSA investment work plan.
• Coordinate the hiring and management of Fund Managers, Custodians and Investments Advisors.
• Develop and implement a framework for the establishment, management, and nurturing relationships with investee companies, key stakeholders and market participants.
• Develop and implement internal controls to safeguard the assets of the fund. Hold regular meetings with investment analysts and NAPSA managers, external managers to discuss the NAPSA investment plan, to ensure all the investment activities are aligned with the NAPSA investment strategy and plan.
• Monitoring and managing risk and compliance, and rebalancing of the investment portfolio. Developing a long term investment strategy taking into consideration actuarial recommendations to deliver best outcomes for asset and liability matching.
• Ensures good governance and adherence to regulatory requirement by all NAPSA subsidiaries.
• Coordinates research on investment to ensure NAPSA investment decisions are advised by current best practice, financial and market trends.
• In liaison with the HR Directorate, coordinate the training and development of the staff in the Directorate to ensure the availability of competencies critical for the delivery of quality investment services for members.

Relevant Qualifications
• Five (5) "O" Levels with credit and above including Mathematics and English
• Bachelor's Degree in Economics/ Accounting or equivalent/ ACCA/ CIMA/CA Zambia or equivalent
• Master's Degree in a business related field.
• Personal and Professional Experience:
• Not less than 10 years' experience in Accounting, Banking, Finance, Fund Management or equivalent at a senior management level in an organisation with similar size of operations.

Deadline of this Job: 27 December 2022

JOB DETAILS:
NPS01 (Five Year Contract): Head Office
The National Pension Scheme Authority (NAPSA) wishes to recruit for the positions of Authority Secretary and Director Investments on fixed term contracts to be based at its Head Office in Lusaka. The two positions will report to the Director General.
The successful applicants will be expected to have demonstrable competencies relevant to the respective job and will be offered a competitive remuneration package.

The Authority Secretary is responsible for:
All the legal affairs of the Authority and the provision of robust legal advise to the Board, Director General and Executive Management and staff to enhance governance and minimise legal risk.
The strategic direction of all legal and litigation matters involving the Authority's operations and business;
Overall compliance of the Authority with legal/regulatory requirements and policies and ensures effective and efficient operation of the Board of Trustees;
Providing thought leadership to the legal team and co-ordinating the operations of the directorate on a day to day basis to ensure sound, robust, expert, cost effective legal and board support services are rendered to the Authority.
Ensuring key decisions of the Board and Executive Management are accurately recorded and maintained in safe custody..

1.2 Key Responsibilities:
• Determines, plans, establishes, directs and implements the legal Directorate's strategy in line with the Authority's short and long term strategic objectives and priorities.
• Provides impartial legal counsel to the Board and its Committees to ensure compliance with the law, applicable policies and best corporate governance.
• Provides strategic direction on all legal matters of the Authority and acts as a Chief Legal Advisor and central source of guidance to the Board, Management and Staff.
• Identifies, analyses, interprets and advises Management and the Board on changes in the legal environment relevant to the Authority to ensure high levels of legal compliance in the operations of the Authority.
• Participates, oversees, and coordinates the negotiation of, standards of drafting. vetting, review, execution and implementation of different types of contracts involving the Authority to ensure enforceability of contracts and responsiveness to the Authority's needs.
• Analyses, devises strategies and coordinates the conduct of the legal claims, court proceedings and alternative dispute resolution involving the Authority, selection of external counsel and their performance to ensure effective resolution of legal matters at reasonable legal cost and; ensure overall reduction in the number of legal exposures to the Authority.
• Ensures the operations of the Authority are carried out in compliance with the relevant and applicable legal, regulatory framework and internal policies..
• Develops, regularly reviews and coordinates the implementation of the Board Charters to ensure effective board operations and legal compliance.
• Plans and coordinates all Board activities; including attending to the induction and continued education of all board members so that they are conversant with their fiduciary responsibilities; the Authority's Strategic Plan, the operations of the Authority, the Board Charters Authority policies, applicable laws and regulations; adherence to corporate governance;
• Coordinates the delivery of service by external lawyers, and monitor the performance of the lawyers to ensure service delivery to NAPSA meets the set legal objectives.
• Represents the Authority and Directorate on various designated internal and external strategic operational and consultative committees to drive the Authority's agenda and business objectives and enhance NAPSA compliance to all applicable laws and regulations.
• Develops, maintains and manages relationships with various stakeholders in government, affiliate organisations, law firms and other partners and business associates.
• Performs such other responsibilities designated by law or assigned by the Board of Trustees and/or the Director General.

Key Competencies
• Clear understanding of Pension and Investment laws
• High level experience in stakeholder management Ability to work under pressure and deliver
• Relevant Qualifications
• Five (5) "O" Levels with credit and above including Mathematics and English LLB Degree
• Master’s Degree in Law or business related field.
• Practicing Certificate.
• Personal and Professional Experience:
• Not less than ten (10) years' experience in legal practice at a senior management level in an organisation of similar size or reputable law firm and with similar scope in legal complexity.


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