Administrative Jobs t Zambia Council for Social Development (ZCSD), Simbisa Brands Zambia Limited

Deadline of this Job: 15 August 2022
Zambia Council for Social Development (ZCSD) is an umbrella organisation bringing together CSOs, FBOs and CBOs mostly of women and youths-oriented organisations. ZCSD has an active membership base of more than 100 organisations situated in all provinces of Zambia. ZCSD believes that development work should not only be concentrated along the line of rail but that reach out to and involve communities in all corners of Zambia especially rural areas.
ZCSD, NGOCC and Oxfam are currently implementing a four-year European Union funded project dubbed ‘Beyond the numbers: Making the budget work for the people’. The beyond the numbers project generally aims at promoting the participation of citizens and other non-state actors in the national planning and budgeting process as well as promotion of accountability in the implementation of the national budget by building their capacity and facilitating opportunities for them. The project is currently being implemented in 5 project areas in the country (Lusaka, Rufunsa, Mufulira, Monze and Mpika). Zambia Council Social Development is now seeking to recruit an experienced and suitably qualified individual to fill the position of Project Coordinator.

Under the supervision of the Programmes Manager, the Project Coordinator, will lead and coordinate the implementation of the Beyond the numbers Project and ensure adherence to procedures and policies that meet donor rules and regulations on the project. The job holder will also ensure the documentation, monitoring and evaluation of the project implementation in line the Monitoring Evaluation and Learning (MEL) framework as well as ensuring that high quality reports are written and submitted on time to the lead implementing partners. The job holder is also expected to support resource mobilization effort of Zambia Council for Social Development by providing technical support in development of fund-raising proposals.

Project implementation and management – 60%
1. Be the beyond the numbers project focal point and ensure adherence to procedures and policies that meet donor rules and regulations on the project.
2. Lead and coordinate the implementation of the Beyond the number project activities
3. Build the capacity of Community Budget Groups, CS POG members, CBOs and local media to effectively participate in national planning and budgeting process and monitor the implementation of the national budget.
4. Coordinate with other project implementing partners, CS POG members and ZCSD network members to facilitate effective and timely project implementation.
5. Facilitate advocacy engagements between community members and duty bearers on the implementation and participation of citizens in the national planning and budgeting process as well as leading high level advocacy engagements with key stakeholders such as Members of Parliament, National Assembly, Ministry of Finance, Ministry of Local Government and the media.

Project Monitoring and Evaluation, and documentation – 30%
1. Together with other project implementing partners, conducted periodic monitoring visits.
2. Prepare high quality periodic reports and document best practices and lessons learned on the project implementation.
3. Evaluate and incorporate learning practices from implementation of community Led development project
4. Track and review project implementation periodically based on the project MEL framework
Resource Mobilization – 10%
1. Lead and/or coordinate the production and submission of proposals, expressions of interest, and capabilities statements.
2. Provide technical support in development of fundraising proposals
3. Ensure effective liaison and maintain good communication with partners and other stakeholders including other NGOs

• Minimum of Degree in Economics, Public Finance, Public Policy, Development Studies, Political science or its equivalent.
• At least 3 years’ experience managing a donor funded projects.
• Experience in Political and socio-economic Governance work, civic participation and public finance management is an added advantage.
• Good understanding of the national planning and budgeting policy and legal framework issues in Zambia.
• Demonstrable experience in leading and working with communities, other CSOs, CBOs and community-based networks to influential political and socio-economic change especially on national planning and budgeting
• Demonstrable experience in advocacy and campaigns on good governance; participatory and inclusive national planning and budgeting.
• Demonstrable experience in building capacity of community members on public finance management and national planning and budgeting.
• Strong project management skills, an experience working on an EU funded project will be added advantage.

Deadline of this Job: 11 August 2022
Working under the supervision of the Operations Manager, the Delivery Coordinator will have to plan, organize, direct and coordinate product delivery activities to ensure accurate and timely deliveries to customers. The Delivery Coordinator will efficiently and effectively manage delivery riders to ensure delivery of orders is achieved to the satisfaction of the customers and ensure that sales are maximized, brand integrity and set standards are maintained, and targeted profitability is achieved.

Duties and Responsibilities:
• Ensure product quality is met on all deliveries.
• Reads all communication in the report book from the previous shift and actions were necessary.
• Ensures daily that cash takings from riders are accurate (no variances) with the sales and safely banked every shift as per the set procedure.
• Provide support in pick-up and delivery of products according to customer orders.
• Obtain customer orders for product deliveries including order specifications, address, and phone number.
• Respond to delivery-related inquiries and concerns from customers.
• Notify customers about any valid delivery delays in advance.
• Schedule deliveries and prepare delivery documentation.
• Provide exceptional services and ensure customer satisfaction.
• Track the status of order deliveries and resolve any issues promptly.
• Ensure that products are properly packed, stored, and transported to avoid any accidents and damages.
• Ensures daily that riders follow trading hours.
• Checks riders’ arrival times and conduct a team briefing and hygiene check so that all Riders report on duty on time, in neat and complete uniforms.
• Ensures all repairs and maintenance requirements on the bikes are identified and actioned accordingly. (All critical repairs to be actioned within 48 hours).
• Prepares for the peak period.
• Compiles and monitors sales figures and statistics on the Application.
• Ensure all gadgets, documents, and bikes are handed over at every end of each shift.
• Any other duties assigned.

Delivery Coordinator Skills and Qualifications:
• GCE O’Level Certificate
• Advanced Diploma or Degree in Business Administration/Management Studies or equivalent
• At least two years of experience in the hospitality industry
• Highly focused, result-driven, and outstanding organizational skills.
• Should be highly computer literate.
• Be presentable and have a strong sense of integrity.
• A pleasant personality and able to communicate well with customers and staff at a higher level.
• Honest and able to work under minimal supervision are prerequisites.
• Have excellent people skills and a strong sense of urgency and bias to action.
• Knowledge of organizational effectiveness and operations management.
• Familiarity with business and financial principles.
• Leadership ability.

Deadline of this Job: 20 August 2022
Agile Trade and Supplies Limited – a general supply company based in Kitwe is looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks.
Duties of the Administrative Assistant include providing support to managers and employees, assisting in daily office needs and managing our company’s general administrative activities. The ideal candidate should have excellent oral and written communication skills and be able to organise their work using tools, like MS Excel and office equipment.

• Organise and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, forms etc
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for clients

Requirements and Skills
• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers
• Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to multi-task
• Grade 12 certificate and additional qualifications in business admin or a related field.
• Experience working in the mining industry will be an added advantage

Deadline of this Job: 17 August 2022
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
To deliver reconciliations support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description
Balancing and Reconciliation: Prepare reconciliations | Risk & Control: Assist in implementing all processes and controls required and understand and communicate any Risk management frameworks to team that impact the area

Further Education and Training Certificate (FETC): Financial Sciences (Required)

Deadline of this Job: 09 August 2022
Reporting to Head of Sales, the Business Development Specialist is responsible for supporting and improving GNCs business growth strategies in the region through effectively managing the sales team. He/She is expected to initiate sales activations, marketing Campaigns and carry out all the portfolio management duties. The Business Development Specialist shall be responsible for driving sales and marketing strategies through implementing various mechanisms such as advertising, promotions and digital marketing tools to improve GNCs brand and footprint in the region.

Key duties and responsibilities
• Taking lead in developing GNCs sales strategy and plans through identifying market segments to be aligned with the products.
• To develop measurable sales KPIs and targets for all the sales staff in the region and ensure allocation to track performance daily.
• Taking lead on all the sales lead generations, conversions, negotiations and sales promotions activities while working with all the sales teams in GNC.
• To develop and implement customer acquisition and retention strategies for the region.
• Taking the lead in marketing activities, business campaigns and sales activations to ensure successful implementation, coordination of all sales promotions and marketing campaigns for GNC products and special events in the region.
• Maintaining a close link with the provincial sales teams, implementing regional based personal and corporate selling, direct marketing and sales promotions to achieve GNCs brand awareness and sales growth in the region.
• Developing market strategies for all new and existing products and services.
• Carry out regular product performance reviews to analyse their performance in line with the budget and strategic objectives and report to Head of Sales.
• Supporting the development, review and roll out of new credit and digital channels in the region.
• Developing preferred customer pipeline list, carrying out sales and debt recovery client visits and accomplish all selling priorities.
• Managing business growth and engagements through the social media platforms for GNC and timely converting them into sales leads generation channels.
• Provide monthly reports to management on the Performance of the sales lead generation channels, collections/recoveries and present key items that require their attention.
• Working closely with the credit manager to ensure origination of quality loans through carrying out excellent credit analysis by the sales team at the time of selling.
• Excellent sales and marketing knowledge
• Excellent credit management and debt recovery skills.
• Excellent planning skills
• Excellent communication skills and presentations skills
• Advanced IT skills including use of Excel, Word, email, PowerPoint, databases.
• Strong organizational skills and ability to work on own initiative
• Good multitasking capabilities and team player.
• Ability to work under pressure and to strict deadlines.
• Strong interpersonal skills and cultural awareness.
• Digital Marketing skills (Content generation and Integration)

Qualifications and experience
• A Business related Bachelor’s Degree or equivalent
• 3 year’s work experience in sales and credit roles in Financial/Banking sector
Incentives to the position
• Fuel
• Monthly talk time
• Cell phone
• Performance bonus