Deadline of this Job: 19 August 2022

JOB DETAILS:

Mentoring Opportunities on the Visible Women Mentoring Programme
Visible Women is an initiative whose vision is to create a world where young women can find role models and mentors in the careers they are interested in, and in turn be inspired to become leaders regardless of their ambitions and the stigma sometimes attached to male dominated industries.
Our mission is to raise aspirations through providing young women with access to mentoring, information, networking and fellowship opportunities that will be invaluable in furthering their careers. The initiative intends to identify women who are champions and role models in their respective industries in order to build a network of aspiring, emerging and pioneering women.
Visible Women is seeking mentors for our upcoming mentorship programme which is stipulated to take place in September 2022. This programme is designed to support and guide young women to achieve their career goals and be inspired to aim for the top. Our mentees range from current students, recently graduated and those early in their career or simply seeking a career change.
As a mentor, you will be voluntarily committing to an 8-week programme giving between 1-2 hours a week of mentorship. All mentees will be assigned to a mentor who is a seasoned female professional in a leadership/managerial position with over 5 years progressive work experience in their field.

Mentor requirements;
• From one of the following fields; Law, STEM, Health and Social Care, Agriculture, Banking/Finance, Media, The Arts, Education, Tourism, Development/NGO, Politics and Business/entrepreneur
• Be in a leadership/managerial position
• Minimum 5 years progressive experience
• Commit to mentoring for 8-weeks
• Willing to provide mentorship with no monetary incentive
We are seeking mentors who are committed to support young women to grow professionally and give back to a community of young women whilst sharing their experiences to inspire the next generation of female leaders.



Deadline of this Job: 15 August 2022
Key Responsibilities:
Nathan is seeking a short-term Public-Private Dialogue (PPD) Advisor to support R4G’s PPD activities under Objective 3 that are intended to build private sector and civil society capacity to contribute to an informed dialogue on taxation and ensure that public input informs decision-making on the mobilization and use of public resources.
To accomplish this objective, R4G is seeking a short-term PPD Advisor to conduct tasks 1 through 3 described below. If time and resources permit, the PPD Advisor will work on one or more of the remaining tasks as directed by R4G’s Chief of Party (COP). R4G is currently recruiting a staff PPD Lead. If R4G onboards a staff PPD Lead before or during the PPD Advisor’s assignment, the PPD Advisor will work with the PPD Lead on the tasks described below.
• Design and operationalize R4G’s PPD Strategy in consultation with R4G staff and USAID.
• Design and implement activities that strengthen and enhance interaction among the GRZ, the private sector, civil society, donor organizations and other stakeholders.
• Design and implement activities that increase the capacity of organizations to conduct economic analyses of fiscal issues and develop proposals.
• Conduct workshops to solicit input on tax priorities and build the capacity of the private sector to address fiscal issues and develop policy recommendations.
• Develop or support a platform that provides the private sector with an opportunity to discuss common tax issues, interact with GRZ officials (including the Ministry of Finance and Planning and the Zambia Revenue Authority), develop proposals, and advocate for the adoption of the proposals.
• In coordination with R4G’s Communications Specialist, engage with media organizations to design and implement activities that increase tax information and awareness and enhance the capacity of media organizations to report on fiscal issues.
• Design and evaluate grants dedicated to capacity-building, advocacy, tax awareness, and other areas in order to enhance public-private dialogue on taxation.
• Engage with R4G technical staff and advisors to incorporate PPD activities into other R4G Objectives.
• Engage with R4G’s Monitoring, Evaluation and Learning (MEL) Specialist to ensure that R4G’s PPD indicators and targets are appropriate and that PPD activities are accurately recorded.
• Draft reports describing PPD activities conducted by R4G and their impact on targeted stakeholders.
• If requested, contribute to fiscal policy and political economy analysis.
• Provide input to weekly, monthly, quarterly, annual and final R4G progress reports.
• If requested, perform other tasks that support R4G’s PPD activities.
All tasks will be conducted remotely unless otherwise agreed. This activity is projected to start in mid- to late August 2022 and run for an initial period of up to 30 work days. The timing and payment of the deliverables will be agreed with the candidate selected for this position. The PPD Advisor will report to the R4G COP or his designee. This position is open to Zambian and non-Zambian residents.

Qualifications & Skills:
The PPD Advisor is expected to possess the following qualifications and skills:
• Bachelor’s Degree (Master’s preferred) in international affairs/development, communications, public policy, economics or a related discipline.
• 5+ years’ work experience conducting PPD activities, preferably in tax or related areas.
• Demonstrated ability to develop PPD strategies, preferably in tax or related areas.
• Demonstrated ability to interact with senior government officials and representatives of donor organizations, CSOs, businesses and other entities to enhance public private dialogue.
• Experience in planning and conducting workshops attended by government officials and representatives of the private sector, CSOs, media and academia, preferably in tax and related areas.
• Experience in organizing and/or providing training and capacity-building for both government and non-government institutions, preferably in tax or related areas.
• Experience in engaging media and developing communications strategies to promote PPD activities.
• Experience supporting PPD activities of donor-funded development projects, preferably in tax or related areas.
• Knowledge of grant mechanisms and experience in designing and managing grants preferred.
• Excellent oral and written English communication skills.
• Ability to work independently and as part of a team.
• Ability to work in a demanding environment under tight deadlines.
• Knowledge of the Zambian economy would be beneficial.

Deadline of this Job: 19 August 2022
Save the Children is the world’s leading independent organization for children. Our Vision is a world in which every child attains the right to survival, protection, development and participation. In Zambia, Save the Children works in the following Thematic areas: Education, Health& Nutrition, Child Protection, Child Rights Governance and Child Poverty; including Humanitarian response. Save the Children wishes to invite qualified individuals to apply for the following position:

Position: Technical Specialist – Child Rights Governance
Duty Station: Lusaka
Role Purpose: The Technical Specialist -Child Rights Governance and Advocacy, is responsible for the providing technical oversight and support in the implementation of Save the Children’s Child Rights Governance and Advocacy Strategy in Zambia ensuring the achievement of the Program objectives. S/He ensures the development of a network of external contacts through which to promote and inform Save the Children Child Rights Governance work. S/He acts as focal point for Zambia, providing guidance to Child Rights Governance and Advocacy initiatives focusing on Save the Children’s guidelines, vision and mission. S/He represents Save the Children with relevant national child sector structures and networks. The CRG Specialist will provide strategic assume the overall responsibility for the growth, development and implementation of the Child Rights Governance portfolio. S/He must bring an innovative leadership profile with a proven record of accomplishment and a sound technical background in programme quality, design and delivery. The post holder should also have a solid understanding of the child rights governance sector.
Reports to: Director of Program Quality and Development

Key areas of accountability:
Strategic Leadership
• Provide strategic leadership to the CRG strategy, scanning the local and global environments for trends and new directions and then contribute in developing the CRG component of the CO strategy and annual plans and ensuring coordination of technical input to the annual reports.
Coordination
• Actively participate and contribute to interagency Child Rights Governance coordination meetings, including monitoring the effects of the implementation of NGO legislation;
• Ensure SC actively coordinates and contributes to Child Rights Governance interventions at all levels;
• Support the monitoring of the implementation of international and regional human rights instruments related to children, specifically the UNCRC and the ACRWC, including the States Party and Alternative reporting to relevant HR Committees;
Programme Development
• Take a lead role in ‘growing’ the CRG programme in Zambia country programme, both in terms of new and innovative ideas and funding.
• Lead on new business development, working in close consultation of other departments and the Child Rights Governance teams.
Program Design
• Take the lead in developing responsive, child focused emergency and development programmes in CRG in Zambia in line with Country Office’s strategies and plans and theory of change and informed by child participation.
Partnership Management
• Working with relevant Program Managers, new and existing strategic and implementing partners and build partnerships to implement the Child Rights Governance country program including supporting innovation.
• Support and lead the technical capacity assessment and provide on the technical inputs to the partnership as well as required capacity building
• Support to the OCD process for CP partners with support from the CP manager and the award and partnership Manager

Technical Assistance

• Provide technical support to the Country Office CRG and local partner staff as required.
• Provide technical assistance with defining and /or setting up Minimum Operating Standards for key CRG interventions and ensuring that Child Rights Programming is integrated in all CO programmes and partner projects. Assist in coordinating and cooperating with incoming technical advisors.
• Support the Operations team in identifying and addressing technical gaps in planning, implementation, monitoring and reporting of CRG projects.
• Lead on and ensure the technical quality delivery of CRG projects of the country programme.
MEAL
• Build technical capacity in the operation teams, partners and child rights networks to produce top class donor reports of projects related to child rights governance.. Review all CRG reports for technical quality and ensure information is correctly presented as per Save the Children global standards, evidence base and reality in Zambia.
• Review research and participate in discussions related to CRG programming to ensure technical excellence and innovation in projects.
• Work with MEAL and operation teams to carry out relevant studies, document, and disseminate good practices in projects related to CRG.
Advocacy
• Articulate top priority advocacy objectives under CRG in line with the Country Strategic Plan and assist in identifying key opportunities for Save the Children Zambia..
• Assist in strengthening the capacity of the CO to work in advocacy work at all levels related to CRG and strengthen children’s meaningful and safe participation in such initiatives
• Support and lead representation and advocacy in technical, government and civil society forum within Zambia.
Documentation and innovation
• Work closely with the CRG team to establish a good, integrated documentation and reporting system for program supervision and improvement techniques and disseminating and sharing lessons, through child rights situation analysis or action research in Zambia
Knowledge Management
• Tap into internal and external best practice in the CRG sector and help to introduce this for the benefit of the country CRG programme.
Strengthen the professional quality of the CRG programme through, among other means, engaging in relevant sector networks (involving partners in Zambia, relevant Government Ministries, other SC members, donors, SCI in the region and centrally, UN and other global partners in child rights work) at both national and global levels.
Resource Mobilisation
• Assist in exploring additional funding sources to pilot and scale up proven interventions in close consultation with other staff and actively promote and seek funding opportunities.
Representational role
• Represent SC in the donor community as requested and /or assigned.
• Development and ensure maintenance of good flow of information and knowledge on CRG among relevant stakeholders, but not limited to, monitoring and evaluation, programme reporting, advocacy issues, contextual information from Zambia.

Children’s Rights and Business
• Facilitate the strengthening of corporate responsibility for child rights
• Develop the SC CRB programme for Zambia
• Be the link between Save the Children and the UN Global Compact Network in Zambia
• Ensure children’s participation in CRB
The post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Qualifications and experience
• University degree in Social Science or relevant area;
• At least 5 years of relevant working experience with right-based issues; preferably children’s rights within civil society sector;
• Knowledge of human rights, specifically children’s rights and the UNCRC and ACRWC;
• Demonstrated ability to apply advocacy skills within national setting;
• Advanced program management skills to design and deliver programs with partners and/or through direct assistance;
• Understanding of and experience in working with civil society organizations;
• Fluency in written and spoken English with good analytical, report and proposal writing skills;
• Strong communication, interpersonal and representational skills;
• Ability to work collaboratively as part of a team as well as independently as required;
Child Safeguarding:
Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people



Deadline of this Job: 11 August 2022
The USAID/Empowered Children and Adolescent Program I (USAID/ECAP I) works to mitigate against the impact of HIV and improve the health and well-being of Vulnerable Children and Adolescents (VCA) through the delivery of high-impact, evidence-based, and age-appropriate interventions with a family-centered, customized approach for each VCA sub-population. The activity is being implemented by the Catholic Medical Mission Board Zambia (CMMB-Z) in partnership with Pact Zambia, Grassroots Soccer (GRS), and the Catholic Medical Mission Board Inc.

About the Project
CMMB Zambia has been implementing a USAID project, Empowered Children and Adolescents Program I (USAID/ECAP I) since September 30, 2020. The project will continue and is scheduled to end on September 29, 2025.
USAID/ECAP I seeks to improve the social and health outcomes of vulnerable households in the high HIV burden districts of Chingola, Kitwe, Luanshya, Ndola, and Mufulira in Copperbelt province and Solwezi district in North-Western province in close collaboration with the Government of the Republic of Zambia (GRZ).
USAID/ECAP I is inviting applications from suitably qualified individuals with relevant experience for the following position aimed at contributing to the strategic vision of the USAID/ECAP I.

Job Title: Deputy Chief of Party
Location: Mansa
Reporting to: Chief of Party-USAID/ECAP I

Job Overview
The Deputy Chief of Party (DCOP) will support the USAID/ECAP I Chief of Party (COP) to provide overall technical and operational leadership of the project in collaboration with all major stakeholders. The DCOP, in collaboration with the COP will oversee project’s activities implementation, management, and monitoring, including program quality, personnel, and financial management. The DCOP will supervise and provide oversight to the local sub partners (Grassroot Soccer and Pact Zambia) on different project’s activities.
The DCOP will also ensure that the project works closely with other stakeholders including government and clinical partners at provincial, district and health/community levels. The DCOP will work closely with the COP to ensure that all project interventions are of high quality and lead to measurable impact.

Key Roles and Responsibilities
Planning and Reporting:
• Support the COP in providing leadership to the project team,
• Ensure that technical strategies are operationalised and implemented in line with CMMB and donor requirements.
• Produce effective written periodic reports and oral presentations on the program that meet donor requirements.
• Organise and participate in monitoring project activities at all levels.
• Ensure that all monitoring reports are documented.
• Communicate to ECAP I Partners their safeguarding duties and responsibilities, and work with the various teams to see that these are effectively implemented
• Plans, directs, and coordinates activities to ensure that goals and objectives of the project are accomplished within prescribed time frame and funding parameters
Programs and technical Support
• Lead in the development of the various technical strategies such as project standard operation procedures and implementing strategies for each of the four project domains
• Provide technical support in the implementation of all project activities by CMMB and the local sub partners.
• Provide technical and programmatic oversight, strategic direction and ensure appropriate support for the implementation of program activities to both CMMB and the consortium partners.
Human Resources
• Support the CoP in the recruitment of the of all project staff.
• Work with CMMB-Z Safeguarding Lead to ensure that safeguarding and Prevention of Sexual Exploitation and Abuse policies are accessible and shared with all Partners and volunteers and ensure that they are adhered to at all times
• Conduct training needs assessment for staff and develop appropriate trainings to meet the required technical skills of staff.
• Conduct capacity building trainings for all project staff and partners in collaboration with GRZ departments.
• Support project compliance with safe recruitment procedures in line with relevant procurement, human resources and safeguarding policies
• Motivate staff by creating a fair and open work environment in which they can realise their potential for growth, expanded managerial and technical capacities, and satisfaction with their work.
Budget and Resource Management
• Work closely with the finance team to ensure timely and effective spending of program budget within approved spending levels.
• Ensure that Sub-Partners grant/project expenses are reasonable, allocable, prudent, and spent in accordance with donor rules and regulations.
• Support the COP to Oversee property and equipment acquisition, disposition, and management in compliance with CMMB-Z internal procedures and donor requirements
Subgrants Supervision and Stakeholder/Donor engagement
• Support the sub partners in the development of project plans and budgets and support the execution of planned activities.
• Support sub partners in ensuring timely program implementation and reporting.

Qualifications and Experience
• Masters degree in Public Health, Social work, Project Management, or related field is required.
• At least 10 years work experience
• Previous experience in a similar capacity is highly desirable

Deadline of this Job: 05 August 2022
Call Center Officer
Purpose of the position: Call Centre Officer
The job holder will focus on both inbound and outbound calls ensuring that client feedback is collected as well as provide or directing the clients to personnel within the company whom can provide them the required services. The role will also be responsible for compiling reports from the data collected.

Key Responsibilities:
• Make daily calls to customer basing on sample provided/guided by compliance & get customer feedback
• Report suspicious/alarming call findings to call center supervisor
• Inform the client on consequence of late payment
• Encourage client to pay their dues on time
• Record customer complaints and share with responsible supervisor
• Write weekly report and submit to call center supervisor
• Make calls to customers to market VFZ products and services
• Attend to customer queries
• Be a source of data collection for other departments
• Market survey calling

Requirements:
• Diploma related to Business Management
• Able to speak both English
• At least 1 year of work experience in a similar position
• Enthusiastic in resolving issues, and enhancing the customer experience.
• Strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Must have good analytical, communication & people skills
• Excellent people skills.
• Clear and straight to the point communication skills with fluency in English.
• Clear thinking/problem-solving ability.
• Enthusiastic about collaborating with rural customers & resolve customers issues.
• Excellent and diligence.
• Excellent issue-tracking and resolution skills.
• Females are encouraged to apply