At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

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Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

The key focus of this role is to support the work rehabilitation and exercise area in administration duties. It will act as a first point of contact for all clients. Specific roles include:

• Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image.
• Acts as administration support role for the site health services department and will support the occupational health coordinator, fitness coordinator, and work rehabilitation team.
• Manage the exercise room bookings, scheduling groups and logistics coordination and setup for any groups. This will include scheduling, assisting with set up and tracking attendance.
• Responsible for maintaining an efficient and orderly appointments system. This includes entering all new patients details into the patient registration system and advising both clients, appropriate healthcare professionals and HR of approaching appointments in a timely fashion.
• Compile and circulate daily, weekly and monthly reports as guided by the coordinators.
• Keeping the work rehabilitation offices and exercise area in a good state and ensuring good upkeep, reporting any faults to the coordinators in good time.
• In addition to administration duties, the incumbent will assist in set up and pack up before and after group sessions.

Qualifications

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• Grade 12
• Diploma in business administration, health administration or personal assistant would be beneficial

Experience

• 2 years’ experience in a reception or administrator role
• Experience in a healthcare setting is beneficial
• Experience in a gym setting is beneficial

General

• High level of written and spoken English
• Proficiency in a local language (Bemba or Kaonde) will be beneficial
• Fair proficiency on computer is important
• Good communication and people skills essential

Reports to the occupational health officer

• Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image.
• Acts as administration support role for the site health services department and will support the occupational health coordinator, fitness coordinator, and work rehabilitation team.
• Manage the exercise room bookings, scheduling groups and logistics coordination and setup for any groups. This will include scheduling, assisting with set up and tracking attendance.
• Responsible for maintaining an efficient and orderly appointments system. This includes entering all new patients details into the patient registration system and advising both clients, appropriate healthcare professionals and HR of approaching appointments in a timely fashion.
• Compile and circulate daily, weekly and monthly reports as guided by the coordinators.
• Keeping the work rehabilitation offices and exercise area in a good state and ensuring good upkeep, reporting any faults to the coordinators in good time.
• In addition to administration duties, the incumbent will assist in set up and pack up before and after group sessions.

• Good communication and people skills
• Proficiency in a local language (Bemba or Kaonde)
• Fair proficiency on computer

• Grade 12
• Diploma in business administration, health administration or personal assistant would be beneficial