Join Our Team at Lolebezi Safari Lodge !

Position : Boat Guide

Department : Guiding

Reporting : Head Guide

Location: Lower Zambezi

Job Purpose

To provide guests with safe, engaging, and high-quality guided water-based safari and boating experiences while ensuring compliance with all safety regulations, operational standards, and company service expectations.

Key Responsibilities

• To ensure the guests receive the most professional and efficient service possible while guiding.
• Ensure guests' hotboxes and cooler boxes are packed according to lodge protocol.
• Ensure the assigned boat has been checked by the maintenance team and simultaneously report any issues to be attended to immediately.
• To ensure boats are clean and up to standard.
• Liaise with Head Guide and Management on any assignments that need to be carried out.
• Help with the training and development of Junior Guides within ABC.
• Ensure that all relevant documentation required of the guide is completed and submitted to the Head Guide in due time.
• Filling in the sightings book.
• Uphold the guides’ code of conduct.

Qualities

• Energetic and enthusiastic, with the ability to create engaging and memorable guest experiences.
• Well-spoken, articulate, and confident in communicating with guests from diverse backgrounds.
• Outgoing and personable, with a warm and approachable attitude.
• Strong knowledge of wildlife, birdlife, aquatic ecosystems, and local conservation practices.

Qualifications:

• Full Grade 12 certificate.
• Bedrock Boat-Guide Level certification.
• 2+ years of relevant experience is required (preferably on the Zambezi River).

• To ensure the guests receive the most professional and efficient service possible while guiding.
• Ensure guests' hotboxes and cooler boxes are packed according to lodge protocol.
• Ensure the assigned boat has been checked by the maintenance team and simultaneously report any issues to be attended to immediately.
• To ensure boats are clean and up to standard.
• Liaise with Head Guide and Management on any assignments that need to be carried out.
• Help with the training and development of Junior Guides within ABC.
• Ensure that all relevant documentation required of the guide is completed and submitted to the Head Guide in due time.
• Filling in the sightings book.
• Uphold the guides’ code of conduct.

• Energetic and enthusiastic, with the ability to create engaging and memorable guest experiences.
• Well-spoken, articulate, and confident in communicating with guests from diverse backgrounds.
• Outgoing and personable, with a warm and approachable attitude.
• Strong knowledge of wildlife, birdlife, aquatic ecosystems, and local conservation practices.

• Full Grade 12 certificate.
• Bedrock Boat-Guide Level certification.
• 2+ years of relevant experience is required (preferably on the Zambezi River).