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Vacancy title:
Call Centre Agents
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Business Operations, Admin & Office, Communications & Writing, Advertising & Marketing]
Jobs at:
Codirect Courier and Fulfillment Center
Deadline of this Job:
Tuesday, September 8 2026
Duty Station:
Chalala, Shantumbu Road | Lusaka | Lusaka
Summary
Date Posted: Tuesday, September 8 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Required Qualification:
Diploma or Bachelor’s Degree in Marketing, Business Administration, Public Relations, Customer Service, Communications or a related field.
Key Requirements:
- Excellent verbal communication and interpersonal skills.
- Previous call centre or customer service experience is an added advantage.
- Good computer literacy and ability to use CRM systems.
- Strong customer service and problem-solving skills.
- Ability to work under pressure and meet daily targets.
- Reliable, confident and professional when communicating with customers.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
CV ONLY — NO COVER LETTER REQUIRED.
Send your CV
Application Deadline: Today, 8th September 2026 at 6:00 PM
Interviews: Tomorrow, 9th September 2026 at 9:00 AM
Only shortlisted candidates will be contacted for interviews.
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