Clinic Manager Job Opportunity at Tusekelemo Community Medical Centre, Mkushi

Mary Begg Health Services is seeking an experienced professional for one of the leading clinic manager jobs in Mkushi. This full-time role is based at the Tusekelemo Community Medical Centre in Central Province, where the successful candidate will play a pivotal role in ensuring the smooth operational management of this not-for-profit healthcare facility.

About the Role: Clinic Manager Jobs in Mkushi

The Clinic Manager will oversee the daily administrative and operational functions of the medical centre, providing leadership across all non-clinical departments. This fixed-term senior contract demands a hands-on approach to managing front office operations, finance, supply chain, and maintenance to maintain and elevate service standards.

As the key administrative leader, the Clinic Manager will coordinate clinic activities, ensure timely collection and consolidation of monthly departmental statistics, and manage staff availability and leave schedules. Maintaining adequate staffing levels and operational records is essential to the role’s success.

• Ensure the clinic operates with professional excellence and compliance with health and safety standards.
• Align clinical staffing, medical equipment, and patient services to regulatory requirements.
• Streamline workflows across departments to improve efficiency and reduce delays.
• Foster a culture of professionalism, accountability, and clinical competence among staff.
• Drive patient-centred service delivery while monitoring satisfaction and retention.
• Implement and enforce policies, standard operating procedures, and quality assurance measures.
• Track and report performance against defined objectives.
• Create a supportive work environment to enhance staff engagement and productivity.
• Plan and manage recruitment, staff allocation, and duty rosters effectively.
• Maintain strong relationships with regulators, health authorities, partners, and internal leadership.
• Support revenue sustainability through service planning and marketing initiatives.
• Implement community outreach and social responsibility programmes within budget.
• Ensure compliance with clinical governance frameworks and regulatory standards such as HPCZ.
• Lead quality improvement initiatives aligned with MBHS and VBHC principles.
• Manage budgets, cost control measures, and optimise revenue streams.
• Oversee billing, stock control, and resource utilisation processes.
• Serve as the primary liaison between MBHS, Tusekelemo Trust, and the local community.
• Build and maintain strong relationships with patients, community leaders, and referral partners.

• Background in healthcare administration or clinic management.