Vacancy title:
Customer Experience Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Admin & Office]

Jobs at:
Lupiya

Deadline of this Job:
Saturday, October 10 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Thursday, October 1 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company

Lupiya is seeking a dedicated Customer Experience Officer to join our team in Lusaka, Zambia. We believe that exceptional customer service begins with passionate people. If you are committed to enhancing customer satisfaction and building strong brand trust, this opportunity could be the perfect fit for you. Zambiajob market

As a Customer Experience Officer at Lupiya, you will play a vital role in guiding customers throughout their journey with our company. Your focus will be on resolving inquiries and challenges with empathy and professionalism, ensuring every interaction strengthens our relationship with customers. This position is full-time and based in Lusaka.

Responsibilities or duties

To explore the full scope of responsibilities and role expectations, please visit the detailed job description at: https://tli.sh/gSKWI.

Qualifications or requirements

None specified in this section.

Experience needed

None specified in this section.

Any other provided details

This position is full-time and based in Lusaka.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates are invited to submit their CVs via mail. Please send your application

Ensure your application reaches us by the closing date on 10 October 2026. We encourage prompt submissions to be considered for this exciting customer service opportunity.

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