POSITION OVERVIEW:

To maintain a clean, safe, and sanitary environment in patient areas while supporting clinical staff by assisting with non-medical patient needs such as bed preparation, meal service, and observation. The House Keeper plays a vital role in infection control and overall patient comfort and dignity.

ESSENTIAL DUTIES:

1. Environmental Cleaning & Disinfection

• Mop and scrub walls and floors of wards, toilets, bathrooms, consultation rooms, offices, and treatment/dressing rooms, following WHO/MoH protocols.
• Clean sinks, toilets, tables, lockers, windows, mirrors, door mats, and all high-touch surfaces in line with infection prevention guidelines.
• Ensure all assigned areas are cleaned daily and properly handed over at the end of each shift.

2. Patient Area Support

• Make and prepare patient beds before and after surgeries or admissions.
• Monitor patients and inform nursing staff promptly of any patient requiring urgent attention (e.g., discomfort, spills, bedpan needs).
• Assist with serving patient meals, ensuring meals are distributed hygienically and patients receive assistance if needed.
• Manage laundry, including collecting, sorting, and sending soiled linen and clothing for cleaning as per hospital procedures.

3. Scheduled Deep Cleaning

• Conduct general monthly disinfection and deep cleaning across the facility.
• Clean meeting rooms (3x/week) and hospital windows (monthly, with team).
• Submit cleaning schedules and activity reports to the Supervisor for onward reporting to HR/Admin.

4. Waste Management

• Ensuring safe disposal of waste including medical materials and human tissue.
• Follow all biomedical waste handling regulations.

5. Maintenance Reporting

• Inspect facility areas regularly and record issues in the Maintenance Request Book.
• Submit a monthly summary of maintenance reports and repairs to the Supervisor.
• Ensure all check-lists and all SafeCare required documentation are being updated.

6. Equipment & Supply Care

• Clean and store all cleaning tools (mops, brooms, cloths) properly after each use.
• Safely store chemicals and cleaning supplies in designated lockable storage areas.

7. Safety and Compliance

• Adhere to all workplace safety guidelines and infection prevention protocols.
• Monitor and restock hand sanitizer and soap at all hand hygiene stations.

8. Training and Communication

• Attend regular trainings, team meetings, and refreshers related to housekeeping and patient area support.
• Cooperate with nurses, patients, and support staff in a respectful and professional manner.

9. Qualifications & Requirements

• Minimum: Secondary School Certificate.
• Previous experience in hospital housekeeping or patient support roles is an added advantage.
• Basic understanding of hygiene, safety, and patient dignity.
• Physically fit and able to lift, bend, and be on feet for extended periods.

Key Competencies

• Attention to detail and cleanliness
• Basic communication and observation skills
• Respect for patient privacy and sensitivity
• Ability to follow instructions and hospital protocols
• Teamwork and reliability

• Mop and scrub walls and floors of wards, toilets, bathrooms, consultation rooms, offices, and treatment/dressing rooms, following WHO/MoH protocols.
• Clean sinks, toilets, tables, lockers, windows, mirrors, door mats, and all high-touch surfaces in line with infection prevention guidelines.
• Ensure all assigned areas are cleaned daily and properly handed over at the end of each shift.
• Make and prepare patient beds before and after surgeries or admissions.
• Monitor patients and inform nursing staff promptly of any patient requiring urgent attention (e.g., discomfort, spills, bedpan needs).
• Assist with serving patient meals, ensuring meals are distributed hygienically and patients receive assistance if needed.
• Manage laundry, including collecting, sorting, and sending soiled linen and clothing for cleaning as per hospital procedures.
• Conduct general monthly disinfection and deep cleaning across the facility.
• Clean meeting rooms (3x/week) and hospital windows (monthly, with team).
• Ensuring safe disposal of waste including medical materials and human tissue.
• Follow all biomedical waste handling regulations.
• Inspect facility areas regularly and record issues in the Maintenance Request Book.
• Submit a monthly summary of maintenance reports and repairs to the Supervisor.
• Ensure all check-lists and all SafeCare required documentation are being updated.
• Clean and store all cleaning tools (mops, brooms, cloths) properly after each use.
• Safely store chemicals and cleaning supplies in designated lockable storage areas.
• Adhere to all workplace safety guidelines and infection prevention protocols.
• Monitor and restock hand sanitizer and soap at all hand hygiene stations.
• Attend regular trainings, team meetings, and refreshers related to housekeeping and patient area support.
• Cooperate with nurses, patients, and support staff in a respectful and professional manner.

• Attention to detail and cleanliness
• Basic communication and observation skills
• Respect for patient privacy and sensitivity
• Ability to follow instructions and hospital protocols
• Teamwork and reliability

• Minimum: Secondary School Certificate.
• Previous experience in hospital housekeeping or patient support roles is an added advantage.
• Basic understanding of hygiene, safety, and patient dignity.
• Physically fit and able to lift, bend, and be on feet for extended periods.