The Zambia Medicines and Medical Supplies Agency (AGENCY) is a Statutory Government Agency established by the ZAMMSA Act No.9 of 2009 and charged with the procurement of medicines and medical supplies, storage of medicines and medical supplies and distribution of medicines and medical supplies to all public facilities in Zambia. The Agency’s responsibility is carried out on behalf of Government, ensuring that essential drugs and medical supplies are available and accessible to the public. ZAMMSA ensures quality and safety of the distributed medical products through strict quality assurance protocols, including inspections and compliance with regulatory requirement.

The Agency seeks applications from suitably qualified and experienced Zambian Nationals to fill the under listed positions at ZAMMSA:

5. MONITORING AND EVALUATION OFFICER (x 02)

Grade: ZMS 06

Reports to: Manager – Strategy, Research & Innovation

Main Job Purpose

To undertake the monitoring and evaluation of the Agency’s performance in order to identify deviations from plans and standards, identify areas for improvement and facilitate continuous enhancement of operations.

Main Responsibilities

The main duties and responsibilities for this post are but not limited to the following:

1. Monitoring and Evaluation Frameworks

• Develops and implements comprehensive monitoring and evaluation frameworks in order to provide clear systems for measuring Key Performance Indicators (KPIs), tracking progress and identifying areas for improvement.

2. Data Collection and Analysis

• Collects and analyses relevant data from the various stages of the supply chain in order to derive actionable insights, identify bottlenecks, recommend strategies for improvement and facilitate informed decision-making.

3. Performance Monitoring and Evaluation of the Supply Chain

• Monitors supply chain performance against set benchmarks and targets in order to detect deviations from expected outcomes and intervene promptly where they occur.
• Evaluates end-to-end supply chain systems, processes and support services in order to assess their effectiveness and efficiency and facilitate informed decision-making.
• Monitors and evaluates quality assurance and standards in order to establish the extent of adherence to standards and regulatory requirements.

4. Cross-Functional Coordination

• Collaborates with procurement, storage, distribution and other teams in order to ensure that monitoring and evaluation processes are integrated throughout the supply chain and enhance overall operational efficiency.

5. Reports and Performance Management

• Prepares departmental, quarterly and annual reports in order to facilitate informed decision-making.
• Develops individual work plans and participates in the Performance Management System (PMS) in order to monitor, evaluate and enhance performance.

PERSONAL ATTRIBUTES

• Integrity
• Tact and Diplomacy
• Results-oriented

SKILLS REQUIRED

• Metrics-driven approach to work
• Analytical skills
• Interpersonal skills
• Good computer skills
• Ability to write operational and analytical papers
• Ability to communicate fluently in English

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Full Grade 12 School Certificate
• Bachelor’s Degree in Monitoring and Evaluation, Statistics, Mathematics, Demography or its equivalent
• Minimum 2 years’ relevant work experience

• Develops and implements comprehensive monitoring and evaluation frameworks in order to provide clear systems for measuring Key Performance Indicators (KPIs), tracking progress and identifying areas for improvement.
• Collects and analyses relevant data from the various stages of the supply chain in order to derive actionable insights, identify bottlenecks, recommend strategies for improvement and facilitate informed decision-making.
• Monitors supply chain performance against set benchmarks and targets in order to detect deviations from expected outcomes and intervene promptly where they occur.
• Evaluates end-to-end supply chain systems, processes and support services in order to assess their effectiveness and efficiency and facilitate informed decision-making.
• Monitors and evaluates quality assurance and standards in order to establish the extent of adherence to standards and regulatory requirements.
• Collaborates with procurement, storage, distribution and other teams in order to ensure that monitoring and evaluation processes are integrated throughout the supply chain and enhance overall operational efficiency.
• Prepares departmental, quarterly and annual reports in order to facilitate informed decision-making.
• Develops individual work plans and participates in the Performance Management System (PMS) in order to monitor, evaluate and enhance performance.

• Metrics-driven approach to work
• Analytical skills
• Interpersonal skills
• Good computer skills
• Ability to write operational and analytical papers
• Ability to communicate fluently in English

• Full Grade 12 School Certificate
• Bachelor’s Degree in Monitoring and Evaluation, Statistics, Mathematics, Demography or its equivalent