Job Summary

We are seeking a detail-oriented and analytical Replenishment Officer to manage inventory levels, ensure product availability and support efficient supply chain operations. The successful candidate will play a key role in maintaining optimal stock levels, coordinating with buyers & stores and ensuring timely replenishment across all locations.

Work Location: Choppies Headquarters LSMFEZ, Chifwema – LUSAKA

Key Responsibilities

1. Stock Monitoring & Analysis

• Monitor daily inventory levels across multiple categories and locations to identify items approaching re-order points (ROP).
• Analyse sales trends and demand patterns to forecast stock requirements, including seasonal peaks and new product launches.
• Identify and resolve out-of-stock (OOS) issues by reviewing shortage trends and adjusting replenishment strategies.

2. Order Management & Logistics

• Create, manage and track purchase orders to ensure timely delivery of goods.
• Follow up with suppliers on outstanding orders and work to improve lead times and fill rates.
• Coordinate with logistics teams to ensure the smooth flow of goods from suppliers to warehouses and stores.

3. System & Data Maintenance

• Review daily and monthly reports on stock levels, vendor performance and key performance indicators (KPIs).
• Maintain and update system parameters, including safety stock levels, economic order quantities (EOQ), and re-order points.
• Ensure data accuracy and integrity within inventory management systems.

4. Operational Support

• Allocate stock efficiently across stores based on performance, demand and promotional activities.
• Collaborate with warehouse and logistics teams to ensure accurate receiving and distribution of goods.
• Support cross-functional teams to maintain seamless supply chain operations.

5. Continuous Improvement

• Identify opportunities to improve stock flow and reduce supply chain costs.
• Implement process improvements to enhance efficiency and service levels.
• Contribute to the development of best practices in inventory and replenishment management.

Requirements & Skills

• Minimum qualification: Diploma
• Proven experience in inventory management in the FMCG segment
• Strong analytical and problem-solving skills.
• Proficiency in inventory management systems and Microsoft Excel.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced, deadline-driven environment.

Key Competencies

• Attention to detail
• Analytical thinking
• Planning and organising
• Communication and collaboration
• Proactive problem-solving
• Flexible working time

• Monitor daily inventory levels across multiple categories and locations to identify items approaching re-order points (ROP).
• Analyse sales trends and demand patterns to forecast stock requirements, including seasonal peaks and new product launches.
• Identify and resolve out-of-stock (OOS) issues by reviewing shortage trends and adjusting replenishment strategies.
• Create, manage and track purchase orders to ensure timely delivery of goods.
• Follow up with suppliers on outstanding orders and work to improve lead times and fill rates.
• Coordinate with logistics teams to ensure the smooth flow of goods from suppliers to warehouses and stores.
• Review daily and monthly reports on stock levels, vendor performance and key performance indicators (KPIs).
• Maintain and update system parameters, including safety stock levels, economic order quantities (EOQ), and re-order points.
• Ensure data accuracy and integrity within inventory management systems.
• Allocate stock efficiently across stores based on performance, demand and promotional activities.
• Collaborate with warehouse and logistics teams to ensure accurate receiving and distribution of goods.
• Support cross-functional teams to maintain seamless supply chain operations.
• Identify opportunities to improve stock flow and reduce supply chain costs.
• Implement process improvements to enhance efficiency and service levels.
• Contribute to the development of best practices in inventory and replenishment management.

• Strong analytical and problem-solving skills.
• Proficiency in inventory management systems and Microsoft Excel.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Attention to detail
• Analytical thinking
• Planning and organising
• Communication and collaboration
• Proactive problem-solving

• Minimum qualification: Diploma
• Proven experience in inventory management in the FMCG segment