Sales Support Officer (Entry Level)
2026-03-02T16:39:01+00:00
Plantcatalyst Industries (z) Limited
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_8025/logo/Plantcatalyst%20Industries%20(z)%20Limited.jpeg
https://plantcatalyst.com/
FULL_TIME
Zambia
Lusaka
10101
Zambia
Professional Services
Sales & Retail, Agribusiness, Agricultural Services & Products, Business Operations, Customer Service, Admin & Office
2026-03-16T17:00:00+00:00
8
We are a growing agribusiness company committed to supporting farmers and agricultural stakeholders with innovative solutions that improve productivity and sustainability. As we expand, we are looking for a proactive and detail-oriented Sales Support Officer to join our team.
Job Summary
The Sales Support Officer will play a key role in supporting the sales pipeline by managing outbound lead engagement, maintaining CRM data integrity, qualifying prospects, and ensuring consistent follow-up. This role combines agricultural knowledge with structured sales support processes to drive business growth.
Key Responsibilities
- Conduct outbound calls to potential leads and prospects
- Qualify leads based on defined criteria
- Accurately capture and update customer information in the CRM system
- Maintain clean, organized, and validated data within the CRM
- Follow up with prospects to nurture relationships and support conversion
- Assist in tracking and managing the sales pipeline
- Support the sales team with administrative and coordination tasks
- Generate basic reports on lead activity and pipeline status
Requirements
- Bachelor’s Degree in Agronomy, Agriculture, or a related field
- Strong communication and interpersonal skills
- Confidence in making outbound calls and engaging potential clients
- High attention to detail, especially with data entry and validation
- Basic understanding of CRM systems (or willingness to learn)
- Strong organizational and follow-up skills
- Proficiency in Microsoft Office
- Self-motivated and able to work with minimal supervision
- Conduct outbound calls to potential leads and prospects
- Qualify leads based on defined criteria
- Accurately capture and update customer information in the CRM system
- Maintain clean, organized, and validated data within the CRM
- Follow up with prospects to nurture relationships and support conversion
- Assist in tracking and managing the sales pipeline
- Support the sales team with administrative and coordination tasks
- Generate basic reports on lead activity and pipeline status
- Strong communication and interpersonal skills
- Confidence in making outbound calls and engaging potential clients
- High attention to detail, especially with data entry and validation
- Basic understanding of CRM systems (or willingness to learn)
- Strong organizational and follow-up skills
- Proficiency in Microsoft Office
- Self-motivated and able to work with minimal supervision
- Bachelor’s Degree in Agronomy, Agriculture, or a related field
JOB-69a5bd253c397
Vacancy title:
Sales Support Officer (Entry Level)
[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail, Agribusiness, Agricultural Services & Products, Business Operations, Customer Service, Admin & Office]
Jobs at:
Plantcatalyst Industries (z) Limited
Deadline of this Job:
Monday, March 16 2026
Duty Station:
Zambia | Lusaka
Summary
Date Posted: Monday, March 2 2026, Base Salary: Not Disclosed
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JOB DETAILS:
We are a growing agribusiness company committed to supporting farmers and agricultural stakeholders with innovative solutions that improve productivity and sustainability. As we expand, we are looking for a proactive and detail-oriented Sales Support Officer to join our team.
Job Summary
The Sales Support Officer will play a key role in supporting the sales pipeline by managing outbound lead engagement, maintaining CRM data integrity, qualifying prospects, and ensuring consistent follow-up. This role combines agricultural knowledge with structured sales support processes to drive business growth.
Key Responsibilities
- Conduct outbound calls to potential leads and prospects
- Qualify leads based on defined criteria
- Accurately capture and update customer information in the CRM system
- Maintain clean, organized, and validated data within the CRM
- Follow up with prospects to nurture relationships and support conversion
- Assist in tracking and managing the sales pipeline
- Support the sales team with administrative and coordination tasks
- Generate basic reports on lead activity and pipeline status
Requirements
- Bachelor’s Degree in Agronomy, Agriculture, or a related field
- Strong communication and interpersonal skills
- Confidence in making outbound calls and engaging potential clients
- High attention to detail, especially with data entry and validation
- Basic understanding of CRM systems (or willingness to learn)
- Strong organizational and follow-up skills
- Proficiency in Microsoft Office
- Self-motivated and able to work with minimal supervision
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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