2 Assistant Records Officer
2025-06-17T15:55:32+00:00
National Health Insurance Management Authority (NHIMA)
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Healthcare
Management
2025-06-27T17:00:00+00:00
Zambia
8
Key Responsibilities
Executive Summary
The role will support the Records officer by managing the authority’s manual and electronic records for the storage and ease of retrieval. The role holder will be required to work closely with authority staff to ensure the authority’s existing information systems provide the users with records they need to perform their duties
Key Functions/Responsibilities.
The key functions of the role will include but are not limited to;
- Records Management: Assist in the maintenance, updating, and accuracy of records, files, and databases.
- Receiving of Incoming mail and dispatching of outgoing mail.
- Document Control: Ensure all documents are properly labeled, stored, and retrieved in a timely manner.
- Filing and Retrieval: File and retrieve documents, records, and files as needed.
- Monitoring movement of issued files and follow up on delayed or missing files/correspondence.
- Compliance: Ensure compliance with records management policies, procedures, and regulatory requirements.
- Customer Service: Provide excellent customer service to internal stakeholders, responding to queries and requests in a timely manner
- Preparing relevant monthly, quarterly, annual and ad-hoc records management reports.
Education Requirements
- Must have full grade twelve (12) certificate with credits or better in English and Mathematics.
- Education: Degree or Diploma in Records Management, Archives, or a related field.
- Experience: 1-2 years of experience in records management or a related field
- Must be a member of the Zambia Archive and Records Management Association
Required Skills
- Proficient in records management software and systems.
- Excellent organizational, communication, and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and accuracy.
- Competent in digitization of records
Participate in and advise on strategic initiatives in the NHIS on the enhancement of access to universal health coverage such as benefits package design, costing and scheme viability assessment based on data generated from a robust M & E system. Support the development and evaluation of the NHIMA Strategic plan to align it to the National Health Strategic Plan. Support capacity building in NHIS systems development with NHIMA stakeholders and service providers. Participate in knowledge dissemination events on NHIS to enhance public knowledge on the operations of the NHIS. Other functions as may be directed by the Director Research, Planning & Strategy.
Education: Must have Grade twelve (12) School certificate with 5 ‘O’ levels with credit or better including Mathematics and English Language. Must have a bachelor’s degree in economics, actuarial science, demography, mathematics, statistics, or related field. A postgraduate qualification in economics, actuarial science, demography, statistics, data science or related field. Experience: Minimum 5 years of experience in applied research, actuarial valuation, health systems policy/health financing policy or Security (insurance or pensions) in Zambia or internationally. Hands-on experience in planning and management, with strong experience in statistical analyses alongside strong statistical skills in Stata, R, or similar software in addition to possessing excellent skills in Excel spreadsheet development and maintenance. Demonstrated ability to problem-solve complex issues using strong analytical skills and proactively anticipate work requirements with minimal supervision. Understanding of National Health Insurance Systems, with experience of working for national or international organizations in health systems strengthening/or healthcare financing/pensions, and a deep understanding the Zambian healthcare system and healthcare financing policy and Universal Health Coverage. Excellent oral and written communication skills and management experience required
JOB-68518ff4a3a8a
Vacancy title:
2 Assistant Records Officer
[Type: FULL_TIME, Industry: Healthcare, Category: Management]
Jobs at:
National Health Insurance Management Authority (NHIMA)
Deadline of this Job:
Friday, June 27 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, June 17 2025, Base Salary: Not Disclosed
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Learn more about National Health Insurance Management Authority (NHIMA)
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JOB DETAILS:
Key Responsibilities
Executive Summary
The role will support the Records officer by managing the authority’s manual and electronic records for the storage and ease of retrieval. The role holder will be required to work closely with authority staff to ensure the authority’s existing information systems provide the users with records they need to perform their duties
Key Functions/Responsibilities.
The key functions of the role will include but are not limited to;
- Records Management: Assist in the maintenance, updating, and accuracy of records, files, and databases.
- Receiving of Incoming mail and dispatching of outgoing mail.
- Document Control: Ensure all documents are properly labeled, stored, and retrieved in a timely manner.
- Filing and Retrieval: File and retrieve documents, records, and files as needed.
- Monitoring movement of issued files and follow up on delayed or missing files/correspondence.
- Compliance: Ensure compliance with records management policies, procedures, and regulatory requirements.
- Customer Service: Provide excellent customer service to internal stakeholders, responding to queries and requests in a timely manner
- Preparing relevant monthly, quarterly, annual and ad-hoc records management reports.
Education Requirements
- Must have full grade twelve (12) certificate with credits or better in English and Mathematics.
- Education: Degree or Diploma in Records Management, Archives, or a related field.
- Experience: 1-2 years of experience in records management or a related field
- Must be a member of the Zambia Archive and Records Management Association
Required Skills
- Proficient in records management software and systems.
- Excellent organizational, communication, and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and accuracy.
- Competent in digitization of records
Work Hours: 8
Experience in Months: 60
Level of Education: professional certificate
Job application procedure
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