Vacancy title:
2 Field Supervisor – Formal Trade

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Admin & Office]

Jobs at:
Trade Kings Limited

Deadline of this Job:
Monday, September 1 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Tuesday, August 26 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Field Supervisor – Formal Trade will be responsible for building and maintaining strong relationships with Store Managers in assigned territories. The role involves supervising and supporting field merchandisers, driving sales, ensuring brand visibility, and achieving profitability targets. The Supervisor will act as a key link between the trade and Swiss Bake Ltd, ensuring execution of strategies and maximising opportunities for growth.

Key Duties and Responsibilities

• Accountable for achieving sales and revenue targets in assigned stores/territory.
• Network with trade personnel to identify and address specific needs and report timely to the Sales Manager.
• Develop and maintain long-term relationships with Store Managers to ensure sustainable business growth.
• Act as the liaison between Store Managers and internal teams (Merchandisers), ensuring client requirements are met.
• Identify key placement spots in-store to maximize visibility and product movement.
• Ensure brand consistency across all assigned outlets.
• Collect and provide sales data, trends, and competitor insights to the Sales Manager.
• Execute approved sales and marketing strategies at store level.
• Maintain high customer satisfaction ratings in line with company standards.
• Liaise with Category Managers and the National Key Account Manager on execution of strategies for new products.
• Stay updated with internal and external developments, suggesting innovative ways to increase sales and revenue.
• Conduct regular daily store visits and provide updates to the Manager.
• Take a proactive approach to account management, anticipating challenges and proposing solutions.
• Review and evaluate merchandisers’ performance using the Score Card system.

Minimum Requirements – Education, Experience and Skills

• Grade 12 certificate
• Bachelor’s degree or Diploma in Sales, Marketing, Business Administration, or related field.
• 3–5 years’ proven experience in sales, field supervision, formal trade, or key accounts management (preferably in FMCG/retail).
• Strong interpersonal and relationship-building skills with the ability to engage and influence trade partners.
• Demonstrated track record of meeting or exceeding sales and revenue targets.
• Analytical skills with the ability to interpret KPIs and recommend actionable insights.
• Excellent communication, negotiation, and presentation abilities.
• Strong leadership skills with the ability to supervise, coach, and motivate field teams effectively.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and able to prepare and present accurate reports.
• Must hold a valid Motorbike License and be willing to travel extensively within assigned territory.
• High level of integrity, professionalism, and customer focus.
• Results-oriented and commercially driven.
• Strong planning and organizational skills.
• Problem-solving and decision-making ability.
• Ability to work independently and as part of a team.
• Resilient, adaptable, and able to thrive in a fast-paced environment.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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