Summary
Date Posted: Tuesday, November 09, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Position: Customer Service Representative (3)
Job Summary
Answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.

Duties and Responsibility
• Answering incoming calls and Email
• Manage and resolve customer complaints
• Identity and escalate issues to Supervisor when necessary
• Follow on pending customer complaints

Skills and Qualifications
• Must have a full Grade 12 certificate
• Must have experience in Customer Service.
• Must be Computer literate
• Must have minimum Diploma in any business related field

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
If you meet the following requirements, send your CV and credentials to vacancies@ulendo.co.zm
Open Interview 8:30hrs-12hrs

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