Main Job Purpose

The Assistant Education and Membership Officer will support the management of the Education and Membership Unit. The role involves assisting in the development, implementation and monitoring of education and membership plans aligned with the Institute’s strategic priorities and professional development agenda for logistics and transport practitioners.

Key Responsibilities

• Support training providers to ensure compliance with legislative requirements and Institute policies on education and management of student membership.
• Collaborate with the Inspectorate Unit to develop and implement membership recruitment strategies.
• Assist in effective management and implementation of membership benefits and membership database.
• Manage membership applications, renewals and upgrades.
• Assist in organizing and delivering in-service training and professional development programmes.
• Plan, implement and prepare comprehensive reports on education and membership activities.
• Support the prudent administration and management of Institute’s examinations and related activities.
• Support the management of the Institute’s electronic system (e-ZCILT), website, and official social media platforms.
• Facilitate effective communication between ZCILT and international logistics and transport bodies, including CILT International.

Qualifications and Experience

• Full Grade 12 School Certificate or equivalent
• Bachelor’s Degree in Education or equivalent qualification
• Minimum of three (3) years relevant work experience
• Technology proficiency, including experience with membership, education, and examination management systems
• Registered Member of the Teaching Council of Zambia
• Qualification in Information and Communication Technology (ICT) will be an added advantage

Required Skills and Attributes

• Excellent written and oral communication skills
• Strong report writing skills
• Ability to work effectively under pressure
• Computer literacy
• Strong teamwork skills
• High level of integrity and confidentiality

• Support training providers to ensure compliance with legislative requirements and Institute policies on education and management of student membership.
• Collaborate with the Inspectorate Unit to develop and implement membership recruitment strategies.
• Assist in effective management and implementation of membership benefits and membership database.
• Manage membership applications, renewals and upgrades.
• Assist in organizing and delivering in-service training and professional development programmes.
• Plan, implement and prepare comprehensive reports on education and membership activities.
• Support the prudent administration and management of Institute’s examinations and related activities.
• Support the management of the Institute’s electronic system (e-ZCILT), website, and official social media platforms.
• Facilitate effective communication between ZCILT and international logistics and transport bodies, including CILT International.

• Excellent written and oral communication skills
• Strong report writing skills
• Ability to work effectively under pressure
• Computer literacy
• Strong teamwork skills
• High level of integrity and confidentiality

• Full Grade 12 School Certificate or equivalent
• Bachelor’s Degree in Education or equivalent qualification
• Technology proficiency, including experience with membership, education, and examination management systems
• Registered Member of the Teaching Council of Zambia
• Qualification in Information and Communication Technology (ICT) will be an added advantage