Job Purpose

To support the development, management, and analysis of financial inclusion data and research activities, providing evidence-based insights that inform policy formulation, product innovation, and strategic decision-making at the Bank.

Main Accountabilities

• Support the development and refinement of data frameworks, metrics, and indicators to enable evidence-based decision-making and effective tracking of financial inclusion progress.
• Assist in aligning indicators with national strategies and Bank objectives to ensure consistency and strategic relevance of measurement frameworks.
• Support the collection, validation, updating, and integration of financial inclusion data into the Data Warehouse to ensure availability of accurate, reliable, and accessible data.
• Assist in coordinating FinScope and other surveys, including liaising with stakeholders and service providers to ensure timely delivery of high-quality survey outputs.
• Support the design and execution of diagnostic surveys and research studies to generate insights for policy development and market interventions.
• Conduct data analysis and contribute to analytical reports to provide actionable insights on financial inclusion trends, challenges, and opportunities.
• Provide data and analytical support to internal and external stakeholders to enhance informed decision-making and stakeholder engagement.
• Assist in developing Concept Notes, TORs, and data collection tools to ensure structured and high-quality implementation of research and monitoring activities.
• Support the development and updating of log-frames, results chains, indicators, and M&E reports to strengthen results-based management and ensure compliance with Bank and national frameworks.
• Collaborate with internal and external stakeholders and contribute to knowledge dissemination to support impact assessments, case studies, and promote learning and best practices.

Qualifications and Experience

• Analytical, conceptual, communication and research skills.

Key Knowledge and Attributes

• Bachelor’s degree in economics, banking and finance, business administration, accountancy, or related discipline or certification in ZICA or equivalent.
• Grade 12 School Certificate with a minimum of five (5) ‘O’ levels ( credit or better)
• Three (3) years’ relevant experience

Key attributes

• Analytical, conceptual, communication and research skills.

CONDITIONS OF SERVICE

Bank of Zambia Conditions of Service will apply.

• Support the development and refinement of data frameworks, metrics, and indicators to enable evidence-based decision-making and effective tracking of financial inclusion progress.
• Assist in aligning indicators with national strategies and Bank objectives to ensure consistency and strategic relevance of measurement frameworks.
• Support the collection, validation, updating, and integration of financial inclusion data into the Data Warehouse to ensure availability of accurate, reliable, and accessible data.
• Assist in coordinating FinScope and other surveys, including liaising with stakeholders and service providers to ensure timely delivery of high-quality survey outputs.
• Support the design and execution of diagnostic surveys and research studies to generate insights for policy development and market interventions.
• Conduct data analysis and contribute to analytical reports to provide actionable insights on financial inclusion trends, challenges, and opportunities.
• Provide data and analytical support to internal and external stakeholders to enhance informed decision-making and stakeholder engagement.
• Assist in developing Concept Notes, TORs, and data collection tools to ensure structured and high-quality implementation of research and monitoring activities.
• Support the development and updating of log-frames, results chains, indicators, and M&E reports to strengthen results-based management and ensure compliance with Bank and national frameworks.
• Collaborate with internal and external stakeholders and contribute to knowledge dissemination to support impact assessments, case studies, and promote learning and best practices.

• Analytical, conceptual, communication and research skills.

• Bachelor’s degree in economics, banking and finance, business administration, accountancy, or related discipline or certification in ZICA or equivalent.
• Grade 12 School Certificate with a minimum of five (5) ‘O’ levels ( credit or better)