Job Purpose

The Automotive Technical Trainer will deliver high quality training for technicians, apprentices, and service advisors across our network. This role plays a key part in building technical capability, ensuring service excellence, and supporting manufacturer aligned training programs.Job search platform

Summary of Key Responsibilities:

• Perform a comprehensive Training Needs Analysis (TNA) to accurately identify skill and knowledge gaps across Technicians, Foremen, and Service Advisors.
• Deliver training and certification programs for Service Advisors, front office staff, technicians, and apprentices.
• Conduct on the job training (OJT), evaluations, and competency assessments.
• Design and develop engaging and technically accurate training modules and materials based directly on the results of the TNA.
• Prepare, execute, and monitor detailed training plans that are strategically aligned with the company’s objectives and overall business targets.
• Facilitate and deliver technical training sessions for Service Technicians and other dealer After Sales Support Personnel.
• Provide expert on-site/in-dealer coaching, mentoring, and practical, real-time guidance, focusing specifically on advanced vehicle diagnosing and troubleshooting techniques.
• Manage all aspects of training logistics, including the timely preparation and distribution of necessary training materials, tools, and technical resources to ensure successful delivery.
• Coordinate and collaborate with the After-Sales Technical Department to track and improve Dealer Technical Performance and ensure technical training effectiveness.
• Prepare training reports and recommend improvements for staff development.

Primary Areas of Accountability:

Qualifications & Experience

• Diploma in Mechanical or Automotive Engineering
• Degree in Mechanical or Automotive Engineering is preferred
• Manufacturer instructor and technical certifications.
• Minimum 5 years relevant experience, including at least 2 years as an instructor or on the job trainer in a technically complex environment.
• Work experience in an automotive distributorship is an advantage
• Must possess advanced vehicle diagnosing skills
• Knowledgeable on new vehicle technology (Experience working on EV, PHEV, and Hybrid vehicles is an advantage)

QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION

• Perform a comprehensive Training Needs Analysis (TNA) to accurately identify skill and knowledge gaps across Technicians, Foremen, and Service Advisors.
• Deliver training and certification programs for Service Advisors, front office staff, technicians, and apprentices.
• Conduct on the job training (OJT), evaluations, and competency assessments.
• Design and develop engaging and technically accurate training modules and materials based directly on the results of the TNA.
• Prepare, execute, and monitor detailed training plans that are strategically aligned with the company’s objectives and overall business targets.
• Facilitate and deliver technical training sessions for Service Technicians and other dealer After Sales Support Personnel.
• Provide expert on-site/in-dealer coaching, mentoring, and practical, real-time guidance, focusing specifically on advanced vehicle diagnosing and troubleshooting techniques.
• Manage all aspects of training logistics, including the timely preparation and distribution of necessary training materials, tools, and technical resources to ensure successful delivery.
• Coordinate and collaborate with the After-Sales Technical Department to track and improve Dealer Technical Performance and ensure technical training effectiveness.
• Prepare training reports and recommend improvements for staff development.

• Advanced vehicle diagnosing skills
• Knowledge of new vehicle technology (EV, PHEV, and Hybrid vehicles is an advantage)

• Diploma in Mechanical or Automotive Engineering
• Degree in Mechanical or Automotive Engineering is preferred
• Manufacturer instructor and technical certifications.