Role Overview

Sunline International Logistics Zambia is seeking a seasoned and detail-oriented Customs Clearance Manager to lead all customs-related activities, including bonded warehouse operations. The ideal candidate will bring 3+ years of hands-on experience in customs clearance within a logistics setting, with deep expertise in bonded warehouse procedures, import/export regulations and compliance standards.

Key Responsibilities

• Ensure timely and accurate clearance of all import and export shipments.
• Manage and verify customs documentation: invoices, packing lists, bills of lading, certificates of origin, etc.
• Liaise with customs authorities, freight forwarders, and regulatory bodies to resolve clearance issues.
• Working hand in hand with the bonded warehouse manager and ensuring full compliance with customs regulations.
• Monitor changes in customs laws and regulations, advising the business on implications.
• Collaborate with internal departments (Operations, Warehousing, Logistics and Administration) to streamline clearance procedures.
• Maintain accurate records of all customs transactions and ensure audit readiness.
• Develop and implement SOPs for customs and bonded warehouse operations.
• Train and supervise customs clearance staff to ensure high performance and regulatory compliance.

Qualifications & Experience

• Bachelor’s degree in Clearing and Forwarding or a related field.
• Minimum of 3 years’ managerial experience in customs clearance within a transport and logistics company.
• Proven experience managing a bonded warehouse and understanding its regulatory framework.
• Strong knowledge of import/export procedures, HS codes and customs software systems (e.g., ASYCUDA).
• Familiarity with local and international customs regulations and trade compliance.
• Excellent communication skills for engaging with government agencies and stakeholders.
• Ability to manage multiple shipments under pressure.
• Mandatory: Practicing Certification in Customs or Logistics.

Skills & Competencies

• Exceptional attention to detail and organizational skills.
• Proactive problem-solving mindset.
• Proficiency in customs clearance platforms.
• Strong leadership and team management capabilities.
• High level of integrity and commitment to regulatory compliance.

• Ensure timely and accurate clearance of all import and export shipments.
• Manage and verify customs documentation: invoices, packing lists, bills of lading, certificates of origin, etc.
• Liaise with customs authorities, freight forwarders, and regulatory bodies to resolve clearance issues.
• Working hand in hand with the bonded warehouse manager and ensuring full compliance with customs regulations.
• Monitor changes in customs laws and regulations, advising the business on implications.
• Collaborate with internal departments (Operations, Warehousing, Logistics and Administration) to streamline clearance procedures.
• Maintain accurate records of all customs transactions and ensure audit readiness.
• Develop and implement SOPs for customs and bonded warehouse operations.
• Train and supervise customs clearance staff to ensure high performance and regulatory compliance.

• Exceptional attention to detail and organizational skills.
• Proactive problem-solving mindset.
• Proficiency in customs clearance platforms.
• Strong leadership and team management capabilities.
• High level of integrity and commitment to regulatory compliance.

• Bachelor’s degree in Clearing and Forwarding or a related field.
• Minimum of 3 years’ managerial experience in customs clearance within a transport and logistics company.
• Proven experience managing a bonded warehouse and understanding its regulatory framework.
• Strong knowledge of import/export procedures, HS codes and customs software systems (e.g., ASYCUDA).
• Familiarity with local and international customs regulations and trade compliance.
• Excellent communication skills for engaging with government agencies and stakeholders.
• Ability to manage multiple shipments under pressure.
• Mandatory: Practicing Certification in Customs or Logistics.