JOB PURPOSE

The Junior Compliance Officer supports the Compliance function in ensuring that the institution complies with the Banking and Financial Services Act, Bank of Zambia directives, AML/CFT laws, and internal policies applicable to banks and microfinance institutions in Zambia. The role provides entry-level exposure to regulatory compliance, risk management, and financial crime prevention under close supervision.

KEY RESPONSIBILITIES

Regulatory Compliance Support

• Assist in monitoring and interpreting regulatory requirements, circulars, and directives issued by the Bank of Zambia (BoZ) and other relevant authorities.
• Support the preparation and timely submission of statutory and regulatory returns to BoZ and other regulators.
• Maintain accurate compliance records, registers, and documentation in line with regulatory requirements.

Policies & Procedures

• Assist with the implementation and periodic review of compliance policies, procedures, and manuals to ensure alignment with Zambian regulations.
• Support dissemination of compliance policies across departments and branches.

AML/CTPF & KYC

• Assist in implementing Anti-Money Laundering (AML) and Countering Terrorism Financing and Proliferation Financing (CTPF) controls in line with the Financial Intelligence Centre (FIC) guidelines.
• Support customer onboarding through KYC and customer due diligence (CDD) reviews.
• Assist with ongoing transaction monitoring and flag suspicious or unusual transactions for review.
• Help prepare documentation for Suspicious Transaction Reports (STRs) and Cash Transaction Reports (CTRs) for submission to the FIC.

Compliance Monitoring

• Participate in routine compliance monitoring and branch reviews under supervision.
• Assist in identifying compliance gaps and documenting findings and corrective actions.
• Follow up on implementation of agreed remedial actions.

Training & Awareness

• Support compliance training and awareness programmes for staff.
• Assist in maintaining training records and compliance attestations.

Reporting & Governance

• Prepare basic compliance reports and summaries for review by senior compliance staff.
• Support internal audits, external audits, and BoZ examinations as required.

KEY PERFORMANCE INDICATORS (KPIs)

• Accuracy and timeliness of regulatory and compliance documentation
• Completeness of AML/KYC customer files
• Adherence to BoZ and FIC reporting timelines
• Quality of compliance monitoring support
• Participation in compliance training initiatives

QUALIFICATIONS & EXPERIENCE

Minimum Qualifications

• Bachelor’s degree in Law, Banking & Finance, Accounting, Business Administration, Economics, or a related field.
• Must have ZIALE qualification

Experience

• 0–2 years’ experience in compliance, risk, audit, or financial services (internships included).
• Basic exposure to AML/ CTPF, KYC, or regulatory reporting is an advantage

SKILLS & COMPETENCIES

• Basic understanding of the Zambian financial services’ regulatory environment
• Knowledge of BoZ and Financial Intelligence Centre (FIC) requirements
• Strong attention to detail and organisational skills
• Good written and verbal communication skills
• High ethical standards and integrity
• Ability to work under supervision and follow procedures

WORKING RELATIONSHIPS

• Internal: Compliance, Risk, Operations, Credit, Internal Audit, IT, HR
• External: Bank of Zambia, Financial Intelligence Centre, Auditors (under supervision)

• Assist in monitoring and interpreting regulatory requirements, circulars, and directives issued by the Bank of Zambia (BoZ) and other relevant authorities.
• Support the preparation and timely submission of statutory and regulatory returns to BoZ and other regulators.
• Maintain accurate compliance records, registers, and documentation in line with regulatory requirements.
• Assist with the implementation and periodic review of compliance policies, procedures, and manuals to ensure alignment with Zambian regulations.
• Support dissemination of compliance policies across departments and branches.
• Assist in implementing Anti-Money Laundering (AML) and Countering Terrorism Financing and Proliferation Financing (CTPF) controls in line with the Financial Intelligence Centre (FIC) guidelines.
• Support customer onboarding through KYC and customer due diligence (CDD) reviews.
• Assist with ongoing transaction monitoring and flag suspicious or unusual transactions for review.
• Help prepare documentation for Suspicious Transaction Reports (STRs) and Cash Transaction Reports (CTRs) for submission to the FIC.
• Participate in routine compliance monitoring and branch reviews under supervision.
• Assist in identifying compliance gaps and documenting findings and corrective actions.
• Follow up on implementation of agreed remedial actions.
• Support compliance training and awareness programmes for staff.
• Assist in maintaining training records and compliance attestations.
• Prepare basic compliance reports and summaries for review by senior compliance staff.
• Support internal audits, external audits, and BoZ examinations as required.

• Basic understanding of the Zambian financial services’ regulatory environment
• Knowledge of BoZ and Financial Intelligence Centre (FIC) requirements
• Strong attention to detail and organisational skills
• Good written and verbal communication skills
• High ethical standards and integrity
• Ability to work under supervision and follow procedures

• Bachelor’s degree in Law, Banking & Finance, Accounting, Business Administration, Economics, or a related field.
• Must have ZIALE qualification