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Vacancy title:
Customer Service and Dispatch Officers (Call Centre Agents)
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Transportation & Logistics, Admin & Office, Communications & Writing]
Jobs at:
Transport and Logistics Company
Deadline of this Job:
Tuesday, April 14 2026
Duty Station:
Lusaka & Copperbelt | Lusaka
Summary
Date Posted: Tuesday, April 7 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Responsibilities:
- Professionally handle all incoming customer inquiries and complaints
- dispatch drivers to assigned locations
- monitor real-time vehicle trips and schedules
Qualifications:
- Grade 12 Certificate or a Diploma in Communications, Public Relations, or a related field
Requirements:
- Strong verbal and written communication skills
- Customer-centric approach to problem-solving
Skills:
- Exceptional customer service
- Ability to multitask in a fast-paced environment, and strong problem-solving capabilities
Work Hours: 8
Experience in Months: 24
Level of Education: professional certificate
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates should submit their updated CV and relevant professional documents
Subject: “JOB TITLE”
Deadline: 14th April, 2026
Note: Only shortlisted candidates will be contacted.
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