Vacancy title:
Customer and Media Coordinator

[Type: FULL_TIME, Industry: Consulting, Category: Media, Communications & Writing]

Jobs at:
DBK Management Consulting Limited

Deadline of this Job:
Saturday, September 20 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Tuesday, September 16 2025, Base Salary: Not Disclosed

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JOB DETAILS:

We’re seeking a highly motivated and customer-focused individual to join our team as a Customer & Media Coordinator. If you have a passion for delivering exceptional customer service, creating engaging content, and managing social media platforms, we’d love to hear from you

Key Responsibilities:

• Maintain and update website content
• Manage social media profiles and create engaging content
• Coordinate external advertising campaigns
• Handle customer calls and emails
• Compile and submit customer service reports
• Perform ad-hoc duties as assigned

Requirements:

• Minimum Grade 12 Certificate
• Degree or Diploma in Communications, Marketing, or Public Relations
• Certificate of medical fitness
• 1-3 years of experience in customer service or public relations
• Experience in social media management and content creation is highly preferred

Skills and Abilities:

• Digital literacy
• Report writing
• Verbal and written communication
• Organizational skills
• Customer focus
• Time management
• Creativity
• Analytical thinking
• Problem-solving

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a dynamic and growing team
• Professional development and growth opportunities

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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