Responsibilities

• Manage multiple delinquent accounts for debt collection efforts.
• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle clients’ questions or complaints.
• Investigate and resolve discrepancies in payments or accounts.

Required Competencies

• Someone who is ready to learn quickly
• Follow instruction, Creative and Confident with excellent communication skills
• Good negotiator, someone who can negotiate and provide solutions to customers.
• Committed to the job and self-driven
• Flexible to work and can work past normal working hours

Qualifications and experience

• Diploma in finance, accounting, Business Course or any related field.
• At least 1 year experience as a debt collector
• Experience with debt collection apps will be an added advantage
• Ability to work accurately and independently
• Must be a Team Player.

• Manage multiple delinquent accounts for debt collection efforts.
• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle clients’ questions or complaints.
• Investigate and resolve discrepancies in payments or accounts.

• Ready to learn quickly
• Follow instruction
• Creative
• Confident
• Excellent communication skills
• Good negotiator
• Ability to provide solutions to customers
• Committed to the job
• Self-driven
• Flexible to work
• Can work past normal working hours
• Ability to work accurately
• Ability to work independently
• Team Player

• Diploma in finance, accounting, Business Course or any related field.
• At least 1 year experience as a debt collector
• Experience with debt collection apps will be an added advantage