4. JOB TITLE: EXECUTIVE ASSISTANT – REGISTRAR (1 POSITION)

4.1. Job Purpose:

To provide administrative support and other related services to the office of the Registrar.

4.2. Main Duties and Responsibilities

• Provide efficient administrative and secretarial support to the Registrar, including managing schedules, correspondence, and office operations.
• Draft a variety of correspondence, letters, memoranda, and reports for the approval of the Supervisor.
• Receive and filter incoming phone calls, and screen visitors from within and outside the University.
• Maintain accurate and confidential records, files, and documentation for the Registrar’s Office.
• Facilitate communication between the Registrar’s Office and internal and external stakeholders.
• Assist in preparing reports and supporting administrative and governance processes within the Registrar’s portfolio.
• Carry out any job-related tasks as may be assigned by the supervisor.

4.3. Qualifications and Experience

• Grade 12 School Certificate or its equivalent with five (5) Credits or better including English.
• Bachelor of Business Administration, Public Administration or in any Social Science.
• Diploma in Advanced Secretarial Services and Office Management will be an added advantage.
• Three (3) years of relevant work experience preferably gained in a higher learning institution, working closely with both academic and administrative staff.
• Member of the Zambia Institute of Secretaries (added advantage).
• Member of a relevant professional body.

4.4. Key Competencies and Attributes

• Ability to manage multiple tasks, schedules, and priorities efficiently.
• Strong written and verbal communication with the ability to interact professionally with diverse stakeholders.
• Ability to handle sensitive information with discretion and professionalism.
• Competence in using Microsoft Office and other office management systems.
• Ability to work collaboratively and maintain effective working relationships within the institution.
• Records and archive management skills.
• Achievement-oriented.

ZCAS University is an Equal Opportunity Employer.

• Provide efficient administrative and secretarial support to the Registrar, including managing schedules, correspondence, and office operations.
• Draft a variety of correspondence, letters, memoranda, and reports for the approval of the Supervisor.
• Receive and filter incoming phone calls, and screen visitors from within and outside the University.
• Maintain accurate and confidential records, files, and documentation for the Registrar’s Office.
• Facilitate communication between the Registrar’s Office and internal and external stakeholders.
• Assist in preparing reports and supporting administrative and governance processes within the Registrar’s portfolio.
• Carry out any job-related tasks as may be assigned by the supervisor.

• Ability to manage multiple tasks, schedules, and priorities efficiently.
• Strong written and verbal communication with the ability to interact professionally with diverse stakeholders.
• Ability to handle sensitive information with discretion and professionalism.
• Competence in using Microsoft Office and other office management systems.
• Ability to work collaboratively and maintain effective working relationships within the institution.
• Records and archive management skills.
• Achievement-oriented.

• Grade 12 School Certificate or its equivalent with five (5) Credits or better including English.
• Bachelor of Business Administration, Public Administration or in any Social Science.
• Diploma in Advanced Secretarial Services and Office Management will be an added advantage.
• Member of the Zambia Institute of Secretaries (added advantage).
• Member of a relevant professional body.