Field Service Associate
2026-10-19T12:23:38+00:00
ApaNiVroom
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Professional Services
Sales & Retail, Advertising & Marketing, Business Operations, Transportation & Logistics, Recruitment, Customer Service
2026-10-31T17:00:00+00:00
8
About Vroom
Vroom is building Africa's most complete ride-hailing platform with a 100% digital focus. We're launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.
The Role
You'll recruit Vroom's first riders and drivers in person and help them understand how Vroom works — a field role built on real conversations, not a desk job.
Key Responsibilities
- Recruit both riders (passengers) and drivers in the field
- Explain Vroom's ride types — My-City, City-to-City, and Truck Jobs, both shared and non-shared
- Walk drivers through requirements, earnings, and the in-app approval process
- Explain rewards, loyalty points, and referral incentives to riders
- Track the rider and driver recruitment pipeline and report weekly progress
- Run rider and driver referral campaigns
- Represent Vroom at community meetups, bus stations, markets, and events
Compensation
- Competitive monthly base salary
- Up to 200% of annual base salary in performance bonus, based on meeting recruitment and activation targets
Minimum Qualifications & Skills
- Based in Kitwe or Lusaka and comfortable with regular field work
- Prior sales, field marketing, or outreach experience preferred
- Strong interpersonal skills; comfortable approaching strangers
- Existing relationships with local drivers or transport operators a strong plus
- Associate's degree (diploma) in Business, Sales, or Marketing required
- Basic smartphone literacy
- Fluent in at least two Zambian languages
- Recruit both riders (passengers) and drivers in the field
- Explain Vroom's ride types — My-City, City-to-City, and Truck Jobs, both shared and non-shared
- Walk drivers through requirements, earnings, and the in-app approval process
- Explain rewards, loyalty points, and referral incentives to riders
- Track the rider and driver recruitment pipeline and report weekly progress
- Run rider and driver referral campaigns
- Represent Vroom at community meetups, bus stations, markets, and events
- Strong interpersonal skills; comfortable approaching strangers
- Basic smartphone literacy
- Fluent in at least two Zambian languages
- Based in Kitwe or Lusaka and comfortable with regular field work
- Prior sales, field marketing, or outreach experience preferred
- Existing relationships with local drivers or transport operators a strong plus
- Associate's degree (diploma) in Business, Sales, or Marketing required
No Requirements
JOB-6ad60bca10daa
Vacancy title:
Field Service Associate
[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail, Advertising & Marketing, Business Operations, Transportation & Logistics, Recruitment, Customer Service]
Jobs at:
ApaNiVroom
Deadline of this Job:
Saturday, October 31 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Monday, October 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About Vroom
Vroom is building Africa's most complete ride-hailing platform with a 100% digital focus. We're launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.
The Role
You'll recruit Vroom's first riders and drivers in person and help them understand how Vroom works — a field role built on real conversations, not a desk job.
Key Responsibilities
- Recruit both riders (passengers) and drivers in the field
- Explain Vroom's ride types — My-City, City-to-City, and Truck Jobs, both shared and non-shared
- Walk drivers through requirements, earnings, and the in-app approval process
- Explain rewards, loyalty points, and referral incentives to riders
- Track the rider and driver recruitment pipeline and report weekly progress
- Run rider and driver referral campaigns
- Represent Vroom at community meetups, bus stations, markets, and events
Compensation
- Competitive monthly base salary
- Up to 200% of annual base salary in performance bonus, based on meeting recruitment and activation targets
Minimum Qualifications & Skills
- Based in Kitwe or Lusaka and comfortable with regular field work
- Prior sales, field marketing, or outreach experience preferred
- Strong interpersonal skills; comfortable approaching strangers
- Existing relationships with local drivers or transport operators a strong plus
- Associate's degree (diploma) in Business, Sales, or Marketing required
- Basic smartphone literacy
- Fluent in at least two Zambian languages
Work Hours: 8
Experience: No Requirements
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Apply online at apaniVroom.com/careers — select this position and upload your CV and cover letter, or
mail your CV and cover letter with "Field Service Associate" as the subject
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