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Front Desk Operator job at Twalumba Resort and Hotels
Twalumba Resort and Hotels
Website : https://www.twalumba.com/
20 Days Ago
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Front Desk Operator
2026-08-28T05:01:48+00:00
Twalumba Resort and Hotels
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_9744/logo/Tsapo%20Group%20of%20Companies%20Zambia.jpeg
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Admin & Office, Customer Service, Restaurant & Hospitality, Entertainment & Travel
ZMW
MONTH
2026-09-11T17:00:00+00:00
8

The organisation is inviting suitably qualified, dedicated and hardworking individuals to join its team across Cross Park, Leopards Hills Road and Twalumba Resort in 11 Miles.

FRONT DESK OPERATOR ×4

KEY RESPONSIBILITIES

  • Welcome and greet guests in a friendly and professional manner.
  • Coordinate with other departments for smooth operations.
  • Provide accurate information about products and services offered.
  • Process payments, issue invoices and manage cash/card transactions.
  • Ensure compliance with company policies and systems.
  • Maintain a clean and organised front desk area.
  • Address guest concerns and resolve issues promptly.

MINIMUM REQUIREMENTS

  • Diploma/Degree in Business Administration, Hospitality Management or a related field.
  • Qualification certified by the Zambian Qualifications Authority (ZQA).
  • 2 years' proven experience in administrative or front desk operations within the hospitality industry.
  • Strong organisational and multitasking skills.
  • Strong problem-solving abilities and attention to detail.
  • Excellent interpersonal skills.
  • Proficiency in Microsoft Office.
  • Ability to work flexible shifts, including evenings, weekends and holidays.
  • Welcome and greet guests in a friendly and professional manner.
  • Coordinate with other departments for smooth operations.
  • Provide accurate information about products and services offered.
  • Process payments, issue invoices and manage cash/card transactions.
  • Ensure compliance with company policies and systems.
  • Maintain a clean and organised front desk area.
  • Address guest concerns and resolve issues promptly.
  • Strong organisational and multitasking skills.
  • Strong problem-solving abilities and attention to detail.
  • Excellent interpersonal skills.
  • Proficiency in Microsoft Office.
  • Diploma/Degree in Business Administration, Hospitality Management or a related field.
  • Qualification certified by the Zambian Qualifications Authority (ZQA).
bachelor degree
24
JOB-6a91163c1dd74

Vacancy title:
Front Desk Operator

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Admin & Office, Customer Service, Restaurant & Hospitality, Entertainment & Travel]

Jobs at:
Twalumba Resort and Hotels

Deadline of this Job:
Friday, September 11 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Friday, August 28 2026, Base Salary: Not Disclosed

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Learn more about Twalumba Resort and Hotels
Twalumba Resort and Hotels jobs in Zambia

JOB DETAILS:

The organisation is inviting suitably qualified, dedicated and hardworking individuals to join its team across Cross Park, Leopards Hills Road and Twalumba Resort in 11 Miles.

FRONT DESK OPERATOR ×4

KEY RESPONSIBILITIES

  • Welcome and greet guests in a friendly and professional manner.
  • Coordinate with other departments for smooth operations.
  • Provide accurate information about products and services offered.
  • Process payments, issue invoices and manage cash/card transactions.
  • Ensure compliance with company policies and systems.
  • Maintain a clean and organised front desk area.
  • Address guest concerns and resolve issues promptly.

MINIMUM REQUIREMENTS

  • Diploma/Degree in Business Administration, Hospitality Management or a related field.
  • Qualification certified by the Zambian Qualifications Authority (ZQA).
  • 2 years' proven experience in administrative or front desk operations within the hospitality industry.
  • Strong organisational and multitasking skills.
  • Strong problem-solving abilities and attention to detail.
  • Excellent interpersonal skills.
  • Proficiency in Microsoft Office.
  • Ability to work flexible shifts, including evenings, weekends and holidays.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates who meet the above requirements are encouraged to submit the following:

  • Application Letter
  • Curriculum Vitae (CV)
  • Relevant supporting documents

Only shortlisted candidates will be contacted.

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, September 11 2026
Duty Station: Lusaka | Lusaka
Posted: 28-08-2026
No of Jobs: 1
Start Publishing: 28-08-2026
Stop Publishing (Put date of 2030): 10-10-2076
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