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Vacancy title:
Front Office/Reservation Supervisor
[Type: FULL_TIME, Industry: Professional Services, Category: Management,Restaurant & Hospitality,Customer Service,Entertainment & Travel]
Jobs at:
Msekese Tree Lodges
Deadline of this Job:
Monday, August 24 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Monday, August 10 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Front Office/Reservation Supervisor
Qualifications
Degree or Diploma in Hospitality Management, Tourism, or related field.
Experience Requirements
Minimum 3 years' experience in front office/reservation operations.
Previous supervisory experience preferred.
Key Duties and Responsibilities
Supervise reception staff.
Manage guest check-ins and check-outs.
Handle guest complaints and inquiries.
Prepare front office reports.
Ensure excellent customer service.
Manage room bookings and reservations.
Confirm guest bookings and payments.
Maintain reservation records.
Respond to customer inquiries promptly.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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