ABOUT ORBS

At ORBS Consultancy Services, we partner with businesses to build strong, compliant, and people-centred workplaces. At ORBS, we are passionate about delivering excellence — and we are looking for a driven HR Associate to bring that same energy to our team. If you are detail-oriented, knowledgeable in HR best practices, and ready to make a meaningful impact, this role is for you.

WHAT YOU’LL DO

Client & Compliance Management

• Ensure clients remain compliant with all relevant regulatory bodies and statutory requirements
• Liaise with statutory authorities on behalf of clients and handle official correspondence
• Stay current with evolving HR legislation and best practices

Payroll & Records

• Manage end-to-end payroll processing and fulfil all statutory obligations
• Maintain accurate and secure HR records in both physical and electronic formats

Recruitment & Onboarding

• Manage the full recruitment cycle from job posting through to offer
• Draft and verify employment contracts and related onboarding documentation
• Facilitate smooth employee onboarding and induction experiences

HR Advisory & Policy

• Draft, review, and implement HR policies and procedures for clients
• Chair disciplinary hearings and produce accurate hearing minutes
• Respond to client HR queries promptly and professionally
• Sensitise employees to workplace processes, policies, and expectations

Team Support

• Provide operational support to Senior Associates
• Assist with training and development activities as required
• Collaborate across business divisions to deliver seamless client service

WHAT WE’RE LOOKING FOR

Essential

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Proven experience in HR administration and payroll processing
• Advanced working knowledge of Zambian employment law and HR best practices
• Proficiency in HRIS and payroll software
• Strong attention to detail with a commitment to accuracy and confidentiality
• Excellent written and verbal communication skills
• Current membership of ZIHRM

Personal Attributes

• Professional, approachable, and empathetic in dealing with clients and employees
• Highly organised with the ability to manage multiple priorities
• Self-motivated, honest, and solutions-focused

• Ensure clients remain compliant with all relevant regulatory bodies and statutory requirements
• Liaise with statutory authorities on behalf of clients and handle official correspondence
• Stay current with evolving HR legislation and best practices
• Manage end-to-end payroll processing and fulfil all statutory obligations
• Maintain accurate and secure HR records in both physical and electronic formats
• Manage the full recruitment cycle from job posting through to offer
• Draft and verify employment contracts and related onboarding documentation
• Facilitate smooth employee onboarding and induction experiences
• Draft, review, and implement HR policies and procedures for clients
• Chair disciplinary hearings and produce accurate hearing minutes
• Respond to client HR queries promptly and professionally
• Sensitise employees to workplace processes, policies, and expectations
• Provide operational support to Senior Associates
• Assist with training and development activities as required
• Collaborate across business divisions to deliver seamless client service

• Proficiency in HRIS and payroll software
• Strong attention to detail
• Commitment to accuracy and confidentiality
• Excellent written and verbal communication skills
• Professionalism
• Approachability
• Empathy
• Highly organised
• Ability to manage multiple priorities
• Self-motivated
• Honesty
• Solutions-focused

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Proven experience in HR administration and payroll processing
• Advanced working knowledge of Zambian employment law and HR best practices
• Current membership of ZIHRM