Unifi Zambia is seeking a dedicated HR Generalist to join our team in Lusaka. If you are passionate about human resources and eager to contribute to a dynamic, fast-growing African fintech company, this opportunity is for you. As one of the leading lenders across multiple African countries, Unifi is redefining credit with fast, simple personal loans delivered through digital and branch channels. We are committed to creating an exceptional workplace where our people thrive and deliver outstanding service.

At Unifi, we are boldly different, fiercely human, and proudly African. Our HR Generalist will report directly to the HR Manager and take full ownership of the HR function. This role involves managing the entire employee lifecycle—from sourcing and hiring top talent to fostering a workplace culture that supports performance and growth. You will partner closely with managers, ensuring HR processes are practical, efficient, and aligned with the Unifi way of working.

Key Responsibilities for HR Generalist Jobs in Lusaka

• Manage the end-to-end employee experience, providing managers with insights to support effective people decisions.
• Develop and maintain talent pipelines for recurring and challenging roles to support company growth.
• Coordinate with external recruitment partners to secure high-quality candidates.
• Represent Unifi at career fairs and networking events to attract top talent.
• Deliver comprehensive onboarding that enables new hires to integrate quickly and contribute confidently.
• Collaborate with managers to ensure new employees are supported and equipped for success from day one.
• Build strong relationships with management to understand team dynamics and challenges.
• Provide practical HR guidance to managers on people management and organizational processes.
• Lead the performance management process, ensuring clarity of expectations and accountability.
• Partner with HR and business teams to implement initiatives that boost employee engagement and capability.
• Maintain accurate employee records and ensure optimal use of HR systems across the business.
• Promote consistent adherence to HR processes and encourage effective use of tools and systems.
• Foster a positive work environment where employees can excel and contribute to Unifi’s success.
• Embody and promote the Unifi culture, making the workplace enjoyable and engaging.

Candidate Requirements

• Bachelor’s degree or equivalent qualification in a relevant field.
• Minimum of 5 years’ experience in a generalist HR role with comprehensive exposure to the full employee lifecycle.
• Membership in the Zambia Institute of Human Resource Management is required.
• Confident in supporting and constructively challenging managers using sound judgment and practical solutions.
• Excellent communication skills—clear, direct, and respectful.
• Strong relationship-building abilities with a proven track record of earning trust across teams.
• Highly organized and dependable, capable of managing multiple priorities while delivering quality work.
• Resilient, resourceful, and hands-on with a proactive “let’s get it done” mindset.
• Passionate about empowering people to succeed and thrive in their roles.
• Curious and continuously seeking improvements in work processes and employee experience.
• Willingness and ability to travel within Zambia as required.

This full-time role offers the chance to be part of a progressive company that values its people and drives innovation across Africa. If you are ready to take ownership of the HR function and make a meaningful impact, we encourage you to apply.

• Manage the end-to-end employee experience, providing managers with insights to support effective people decisions.
• Develop and maintain talent pipelines for recurring and challenging roles to support company growth.
• Coordinate with external recruitment partners to secure high-quality candidates.
• Represent Unifi at career fairs and networking events to attract top talent.
• Deliver comprehensive onboarding that enables new hires to integrate quickly and contribute confidently.
• Collaborate with managers to ensure new employees are supported and equipped for success from day one.
• Build strong relationships with management to understand team dynamics and challenges.
• Provide practical HR guidance to managers on people management and organizational processes.
• Lead the performance management process, ensuring clarity of expectations and accountability.
• Partner with HR and business teams to implement initiatives that boost employee engagement and capability.
• Maintain accurate employee records and ensure optimal use of HR systems across the business.
• Promote consistent adherence to HR processes and encourage effective use of tools and systems.
• Foster a positive work environment where employees can excel and contribute to Unifi’s success.
• Embody and promote the Unifi culture, making the workplace enjoyable and engaging.

• Excellent communication skills
• Strong relationship-building abilities
• Highly organized
• Dependable
• Resilient
• Resourceful
• Hands-on
• Proactive
• Passionate about empowering people
• Curious

• Bachelor’s degree or equivalent qualification in a relevant field.
• Minimum of 5 years’ experience in a generalist HR role with comprehensive exposure to the full employee lifecycle.
• Membership in the Zambia Institute of Human Resource Management is required.
• Confident in supporting and constructively challenging managers using sound judgment and practical solutions.
• Willingness and ability to travel within Zambia as required.