Unifi Zambia is seeking a dynamic and experienced HR Manager to lead our human resources operations in Lusaka. If you are looking for hr manager jobs in Lusaka that offer the opportunity to shape people practices in a fast-growing, innovative financial services company, this role is an excellent match. You will play a key role in building strong teams, supporting leadership, and fostering an environment where employees can thrive and contribute to Unifi’s continued success across Africa.

At Unifi, we are boldly different, fiercely human, and proudly African. We redefine credit in Africa by providing simple, fast personal loans through online, mobile, and branch channels. Our services reach clients in Zambia, Kenya, Uganda, South Africa, and Tanzania. As one of the continent’s fastest-growing lenders, we combine exceptional client service with cutting-edge technology and data analytics to empower our customers to achieve more.

Key Responsibilities for HR Manager Jobs in Lusaka

• Develop and execute the HR strategy for Zambia in collaboration with the country leadership team, aligned with Unifi’s overall priorities.
• Provide practical guidance and support to managers on all HR-related matters.
• Collaborate with the broader Unifi HR community to implement initiatives such as performance management, employee engagement, and wellness programs.
• Ensure consistent adherence to HR systems and processes throughout the employee lifecycle.
• Maintain accurate employee records, HR systems, and payroll information.
• Identify opportunities to simplify and improve HR processes, advocating for effective solutions.
• Ensure compliance with local labor laws and alignment with Unifi’s values and culture.
• Lead and develop the HR team in Zambia, setting clear expectations and maintaining high performance standards.
• Support initiatives that enhance Unifi’s culture and attract and retain top talent.
• Utilize HR data to identify trends and risks, providing actionable insights to leadership.
• Represent Zambia HR in business and group discussions, ensuring alignment and communication.
• Deliver accurate HR reporting to inform business decisions.
• Serve as a custodian of the Unifi culture, fostering a workplace where great people want to join, grow, and thrive.

Qualifications and Experience

• Bachelor’s degree or equivalent qualification.
• Registered and full member of the Zambia Institute of Human Resource Management.
• At least 8 years of HR management experience, preferably in a fast-paced environment.
• Proven ability to support and challenge managers with sound judgement and practical solutions.
• Excellent communication skills—clear, direct, and respectful.
• Strong relationship-building skills with the ability to work effectively across teams and countries.
• Highly organized and dependable, capable of managing multiple priorities without compromising quality.
• Resilient, resourceful, and hands-on with a proactive “let’s get it done” mindset.
• Passionate about helping people perform, grow, and flourish in their roles.
• Curious and continuously seeking ways to improve work processes and employee experience.
• Willing and able to travel within Zambia as required.

• Develop and execute the HR strategy for Zambia in collaboration with the country leadership team, aligned with Unifi’s overall priorities.
• Provide practical guidance and support to managers on all HR-related matters.
• Collaborate with the broader Unifi HR community to implement initiatives such as performance management, employee engagement, and wellness programs.
• Ensure consistent adherence to HR systems and processes throughout the employee lifecycle.
• Maintain accurate employee records, HR systems, and payroll information.
• Identify opportunities to simplify and improve HR processes, advocating for effective solutions.
• Ensure compliance with local labor laws and alignment with Unifi’s values and culture.
• Lead and develop the HR team in Zambia, setting clear expectations and maintaining high performance standards.
• Support initiatives that enhance Unifi’s culture and attract and retain top talent.
• Utilize HR data to identify trends and risks, providing actionable insights to leadership.
• Represent Zambia HR in business and group discussions, ensuring alignment and communication.
• Deliver accurate HR reporting to inform business decisions.
• Serve as a custodian of the Unifi culture, fostering a workplace where great people want to join, grow, and thrive.

• HR management
• HR strategy development
• Employee relations
• Performance management
• Employee engagement
• Wellness programs
• HR systems
• Payroll
• Labor law compliance
• Team leadership
• Talent acquisition
• Talent retention
• HR data analysis
• Reporting
• Communication skills
• Relationship building
• Organization
• Dependability
• Resilience
• Resourcefulness
• Proactiveness
• Problem-solving

• Bachelor’s degree or equivalent qualification
• Registered and full member of the Zambia Institute of Human Resource Management
• Proven ability to support and challenge managers with sound judgement and practical solutions
• Excellent communication skills—clear, direct, and respectful
• Strong relationship-building skills with the ability to work effectively across teams and countries
• Highly organized and dependable, capable of managing multiple priorities without compromising quality
• Resilient, resourceful, and hands-on with a proactive “let’s get it done” mindset
• Passionate about helping people perform, grow, and flourish in their roles
• Curious and continuously seeking ways to improve work processes and employee experience
• Willing and able to travel within Zambia as required