We are Hiring!

Access Bank Zambia is seeking to recruit a self-motivated, enthusiastic, and innovative person to fill the role of Head Global Transaction (GTS) – Wholesale Banking Access Bank Zambia Limited.

Why The Role Exists

The Head Global Transaction Service (GTS) will provide strategic leadership and oversight of Access Bank Zambia’s Global Transaction Services (GTS) business, encompassing cash management, trade finance, payments, and liquidity solutions. The role is responsible for positioning the bank as the transaction banking partner of choice for corporates, multinationals, SMEs, and public sector clients, driving sustainable revenue growth while ensuring operational excellence and compliance. The role will report to Group Head Corporate Investment Banking.

What You Will Be Responsible For

Business Strategy & Market Positioning

• Develop and execute a 5-year GTS strategy aligned with Access Bank Zambia’s corporate objectives.
• Position the bank as a leader in transaction banking, leveraging digital innovation and regional integration.
• Identify emerging opportunities in payments, trade finance, supply chain finance, and treasury solutions.
• Drive product innovation tailored to corporate, SME, and government clients.

Revenue & Business Growth

• Lead the expansion of GTS revenue streams through cash management, trade services, and payment solutions.
• Achieve annual revenue, deposit mobilization, and fee income targets.
• Cross sells GTS products across corporate banking, retail, and SME segments.
• Build partnerships with fintechs, payment processors, and international correspondent banks.

Client Relationship Management

• Serve as the trusted advisor for corporate clients on transaction banking solutions.
• Build long-term partnerships with multinationals, large corporates, and government institutions.
• Ensure high client satisfaction through proactive engagement and tailored solutions.

Product Development & Innovation

• Lead the design and rollout of innovative transaction banking products (digital payments, supply chain finance, liquidity management).
• Ensure products are competitive, compliant, and aligned with market needs.
• Champion digital transformation initiatives to enhance client experience.

Risk & Compliance Management

• Establish robust risk frameworks for transaction banking operations.
• Ensure compliance with Bank of Zambia regulations, international trade rules, and internal governance.
• Monitor operational risks in payments, trade finance, and cash management.

Operational Excellence

• Drive efficiency in transaction processing, ensuring speed, accuracy, and reliability.
• Implement best-in-class systems and processes for cash management and trade services.
• Collaborate with technology teams to enhance automation and digital platforms.

Leadership & Team Development

• Lead and mentor the GTS team, fostering a culture of innovation, performance, and client-centricity.
• Build internal capacity through training in transaction banking, trade finance, and digital solutions.
• Collaborate across departments (Treasury, Corporate Banking, SME, IT) to deliver integrated solutions.

Stakeholder Engagement & Advocacy

• Represent Access Bank Zambia in regional and global transaction banking forums.
• Build partnerships with regulators, industry associations, and development finance institutions.
• Advocate for policies that support digital payments, trade facilitation, and financial inclusion.

What You Need To Have (Skills & Experience)

• Bachelor’s degree in Banking, Finance, Economics, Business Administration, or related field.
• Advanced qualifications (MBA, CFA, ACCA, or professional certifications in trade finance/transaction banking) preferred.
• Minimum of 5 -10 years’ experience in transaction banking, corporate banking, or treasury services.
• Proven track record of managing large portfolios and achieving revenue targets.
• Strong knowledge of cash management, trade finance, payments, and liquidity solutions.
• Successful candidate will be required to provide verified academic qualifications by the Zambia Qualifications authority (ZAQA).

Key Competencies

• Strategic Vision: Ability to design and execute long-term transaction banking strategies.
• Sector Expertise: Deep understanding of transaction banking products and the best global practices.
• Innovation: Capacity to develop digital and client-centric solutions.
• Leadership: Strong team management and mentoring skills.
• Stakeholder Engagement: Ability to build partnerships with corporates, regulators, and fintech’s.
• Risk Management: Strong awareness of operational and regulatory risks.
• Analytical Thinking: Ability to interpret market trends and client needs into actionable strategies.

Performance Indicators

• Growth in GTS revenue (fee income, deposits, trade finance volumes).
• Market share in transaction banking services.
• Client satisfaction and retention rates.
• Successful rollout of innovative products and digital solutions.
• Compliance with regulatory and operational standards.
• Team performance and capacity development.

• Develop and execute a 5-year GTS strategy aligned with Access Bank Zambia’s corporate objectives.
• Position the bank as a leader in transaction banking, leveraging digital innovation and regional integration.
• Identify emerging opportunities in payments, trade finance, supply chain finance, and treasury solutions.
• Drive product innovation tailored to corporate, SME, and government clients.
• Lead the expansion of GTS revenue streams through cash management, trade services, and payment solutions.
• Achieve annual revenue, deposit mobilization, and fee income targets.
• Cross sells GTS products across corporate banking, retail, and SME segments.
• Build partnerships with fintechs, payment processors, and international correspondent banks.
• Serve as the trusted advisor for corporate clients on transaction banking solutions.
• Build long-term partnerships with multinationals, large corporates, and government institutions.
• Ensure high client satisfaction through proactive engagement and tailored solutions.
• Lead the design and rollout of innovative transaction banking products (digital payments, supply chain finance, liquidity management).
• Ensure products are competitive, compliant, and aligned with market needs.
• Champion digital transformation initiatives to enhance client experience.
• Establish robust risk frameworks for transaction banking operations.
• Ensure compliance with Bank of Zambia regulations, international trade rules, and internal governance.
• Monitor operational risks in payments, trade finance, and cash management.
• Drive efficiency in transaction processing, ensuring speed, accuracy, and reliability.
• Implement best-in-class systems and processes for cash management and trade services.
• Collaborate with technology teams to enhance automation and digital platforms.
• Lead and mentor the GTS team, fostering a culture of innovation, performance, and client-centricity.
• Build internal capacity through training in transaction banking, trade finance, and digital solutions.
• Collaborate across departments (Treasury, Corporate Banking, SME, IT) to deliver integrated solutions.
• Represent Access Bank Zambia in regional and global transaction banking forums.
• Build partnerships with regulators, industry associations, and development finance institutions.
• Advocate for policies that support digital payments, trade facilitation, and financial inclusion.

• Strategic Vision: Ability to design and execute long-term transaction banking strategies.
• Sector Expertise: Deep understanding of transaction banking products and the best global practices.
• Innovation: Capacity to develop digital and client-centric solutions.
• Leadership: Strong team management and mentoring skills.
• Stakeholder Engagement: Ability to build partnerships with corporates, regulators, and fintech’s.
• Risk Management: Strong awareness of operational and regulatory risks.
• Analytical Thinking: Ability to interpret market trends and client needs into actionable strategies.

• Bachelor’s degree in Banking, Finance, Economics, Business Administration, or related field.
• Advanced qualifications (MBA, CFA, ACCA, or professional certifications in trade finance/transaction banking) preferred.
• Minimum of 5 -10 years’ experience in transaction banking, corporate banking, or treasury services.
• Proven track record of managing large portfolios and achieving revenue targets.
• Strong knowledge of cash management, trade finance, payments, and liquidity solutions.
• Successful candidate will be required to provide verified academic qualifications by the Zambia Qualifications authority (ZAQA).