Role Overview

As a Host/Hostess, you will be responsible for welcoming guests, managing reservations, and coordinating seating to ensure a smooth and premium experience from arrival to departure.

Key Responsibilities

1. Guest استقبال & First Impressions

Welcome guests warmly and professionally upon arrival

Create a strong first impression that reflects a premium rooftop experience

Manage guest expectations during busy periods

2. Reservations & Seating Management

Manage reservations, walk-ins, and table allocation efficiently

Optimize seating to balance guest comfort and business flow

Coordinate with waiters and supervisors to ensure timely service

3. Guest Communication

Provide accurate information about the menu, events, and waiting times

Handle guest inquiries and concerns with confidence and professionalism

Maintain a calm and composed attitude, even under pressure

4. Coordination & Flow Management

Work closely with the rooftop supervisor, waiters, and bar team

Monitor guest flow and ensure smooth transitions between arrivals and departures

Maintain order and organization at the entrance and waiting areas

Requirements

Minimum 1–2 years experience in hospitality or a customer-facing role

Excellent communication and interpersonal skills

Strong confidence, presence, and professionalism

Well-groomed with a polished appearance

Ability to multitask and manage high-pressure situations

What We Are Looking For

Individuals who naturally command presence and attention

People who can stay calm, organized, and in control during peak hours

Strong personalities who can manage guests firmly but respectfully

Candidates who understand that first impressions define the entire experience

Important Note

All successful candidates will undergo a mandatory unpaid training and assessment period before full employment. This ensures alignment with our service standards.

• Welcome guests warmly and professionally upon arrival
• Create a strong first impression that reflects a premium rooftop experience
• Manage guest expectations during busy periods
• Manage reservations, walk-ins, and table allocation efficiently
• Optimize seating to balance guest comfort and business flow
• Coordinate with waiters and supervisors to ensure timely service
• Provide accurate information about the menu, events, and waiting times
• Handle guest inquiries and concerns with confidence and professionalism
• Maintain a calm and composed attitude, even under pressure
• Work closely with the rooftop supervisor, waiters, and bar team
• Monitor guest flow and ensure smooth transitions between arrivals and departures
• Maintain order and organization at the entrance and waiting areas

• Excellent communication and interpersonal skills
• Strong confidence, presence, and professionalism
• Ability to multitask and manage high-pressure situations

• Minimum 1–2 years experience in hospitality or a customer-facing role
• Well-groomed with a polished appearance