We're Hiring! Join Our Growing Team

We are looking for motivated, skilled, and dedicated individuals to join our team in the following positions:

Available Positions

IT Support Officer

(Focus: Technical troubleshooting, hardware/software maintenance, network administration, and end-user support)

Hardware & Software Maintenance: Install, configure, and maintain desktops, laptops, servers, printers, and other peripherals, ensuring all systems are up-to-date with the latest patches and antivirus definitions.

Network Administration: Monitor and manage the company's local area network (LAN), Wi-Fi, and VPN connections, troubleshooting connectivity issues and ensuring network security.

End-User Support: Provide first-line and second-line technical support to staff via phone, email, or in-person, resolving issues related to operating systems, applications, and email configurations.

Data Backup & Recovery: Implement and manage regular data backup schedules for all critical company data, testing recovery procedures to ensure business continuity.

IT Asset Management: Maintain an accurate inventory of all IT equipment, tracking assignments, warranties, and maintenance schedules for each asset.

Cybersecurity Enforcement: Enforce cybersecurity protocols, including password policies, access controls, and firewall management, to protect against malware, phishing, and unauthorized access.

User Training: Conduct basic IT training sessions for staff on software usage, data security best practices, and troubleshooting common issues.

Equal Opportunity Employer: We encourage qualified candidates from diverse backgrounds to apply.

• Install, configure, and maintain desktops, laptops, servers, printers, and other peripherals, ensuring all systems are up-to-date with the latest patches and antivirus definitions.
• Monitor and manage the company's local area network (LAN), Wi-Fi, and VPN connections, troubleshooting connectivity issues and ensuring network security.
• Provide first-line and second-line technical support to staff via phone, email, or in-person, resolving issues related to operating systems, applications, and email configurations.
• Implement and manage regular data backup schedules for all critical company data, testing recovery procedures to ensure business continuity.
• Maintain an accurate inventory of all IT equipment, tracking assignments, warranties, and maintenance schedules for each asset.
• Enforce cybersecurity protocols, including password policies, access controls, and firewall management, to protect against malware, phishing, and unauthorized access.
• Conduct basic IT training sessions for staff on software usage, data security best practices, and troubleshooting common issues.

• Technical troubleshooting
• Hardware/software maintenance
• Network administration
• End-user support
• Data backup and recovery
• IT asset management
• Cybersecurity enforcement
• User training

• Updated Curriculum Vitae (CV)
• Cover Letter
• Copies of relevant academic and professional certificates