IT Support Specialist
2025-07-11T09:31:15+00:00
Denso Electronics LTD (ICT Solution Provider)
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https://www.densoelectronics.com/
FULL_TIME
Information Technology
Computer & IT
2025-07-18T17:00:00+00:00
Zambia
8
Role Overview:
The IT Support Specialist will provide technical assistance to our customers, ensuring smooth operation of their IT systems. You will troubleshoot issues, maintain hardware and software, and contribute to IT projects.
Key Responsibilities:
- Provide first-level technical support via phone, email, or in person.
- Diagnose and resolve software and hardware problems.
- Set up and maintain computer workstations and peripherals.
- Assist with network troubleshooting and administration.
- Document technical issues and their resolutions.
- Participate in IT projects and system upgrades.
- Train staff on basic IT procedures.
Qualifications:
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Excellent problem-solving and communication skills.
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
- Bachelor’s degree or Diploma in Information Technology or a related field preferred.
Provide first-level technical support via phone, email, or in person. Diagnose and resolve software and hardware problems. Set up and maintain computer workstations and peripherals. Assist with network troubleshooting and administration. Document technical issues and their resolutions. Participate in IT projects and system upgrades. Train staff on basic IT procedures.
Proven experience in IT support or a similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Excellent problem-solving and communication skills. Relevant certifications (e.g., CompTIA A+, Network+) are a plus. Bachelor’s degree or Diploma in Information Technology or a related field preferred.
No Requirements
JOB-6870d9e3ed486
Vacancy title:
IT Support Specialist
[Type: FULL_TIME, Industry: Information Technology, Category: Computer & IT]
Jobs at:
Denso Electronics LTD (ICT Solution Provider)
Deadline of this Job:
Friday, July 18 2025
Duty Station:
Ndola | Ndola | Zambia
Summary
Date Posted: Friday, July 11 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Role Overview:
The IT Support Specialist will provide technical assistance to our customers, ensuring smooth operation of their IT systems. You will troubleshoot issues, maintain hardware and software, and contribute to IT projects.
Key Responsibilities:
- Provide first-level technical support via phone, email, or in person.
- Diagnose and resolve software and hardware problems.
- Set up and maintain computer workstations and peripherals.
- Assist with network troubleshooting and administration.
- Document technical issues and their resolutions.
- Participate in IT projects and system upgrades.
- Train staff on basic IT procedures.
Qualifications:
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Excellent problem-solving and communication skills.
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
- Bachelor’s degree or Diploma in Information Technology or a related field preferred.
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates should send their relevant certificates, resume and cover letter (as one document) by 18th July 2025.
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