Background

Trade Kings Limited is a leading manufacturer of quality detergent soaps, household products, dairy products and confectionery. Its Head Office is located in the Lusaka’s Light Industrial Area along Nampundwe Road, Off Mumbwa Road. In its quest to maintain quality service delivery, the company seeks to recruit qualified highly motivated and goal-oriented professionals to fill the following positions.

Job Overview

This position holder will be responsible for providing technical support, maintenance, and repair of computer systems, hardware, and software in our manufacturing facilities in order to protect company assets and properties.

Key Duties and Responsibilities

• Provide technical support and assistance to users on computer-related issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and repair computer systems, printers, and other IT equipment.
• Perform routine maintenance tasks, such as backups, updates, and virus scans.
• Assist in the implementation of new IT projects and initiatives.
• Collaborate with the IT Manager to develop and implement IT policies and procedures.
• Provide training and guidance to users on new software and hardware.
• Maintain accurate records of IT inventory, maintenance, and repairs.
• Ensure compliance with IT security policies and procedures.
• Perform other duties as assigned by the IT Manager.

Minimum Requirements - Education, Experience and Skills

• Diploma or Certificate in Computer Science, Information Technology, or a related field.
• Minimum 2-3 years of experience in IT support, preferably in a manufacturing environment.
• Strong knowledge of computer hardware, software, and networking fundamentals.
• Experience with Windows operating systems, Microsoft Office, and other productivity software.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively

• Provide technical support and assistance to users on computer-related issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and repair computer systems, printers, and other IT equipment.
• Perform routine maintenance tasks, such as backups, updates, and virus scans.
• Assist in the implementation of new IT projects and initiatives.
• Collaborate with the IT Manager to develop and implement IT policies and procedures.
• Provide training and guidance to users on new software and hardware.
• Maintain accurate records of IT inventory, maintenance, and repairs.
• Ensure compliance with IT security policies and procedures.
• Perform other duties as assigned by the IT Manager.

• Strong knowledge of computer hardware, software, and networking fundamentals.
• Experience with Windows operating systems, Microsoft Office, and other productivity software.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively

• Diploma or Certificate in Computer Science, Information Technology, or a related field.
• Minimum 2-3 years of experience in IT support, preferably in a manufacturing environment.