Vacancy title:
KYC Processor

[Type: FULL_TIME, Industry: Banking, Category: Admin & Office]

Jobs at:
Absa Group

Deadline of this Job:
Monday, September 8 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Monday, September 1 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary

• To provide support to the entire bank by processing all liability account applications and updates.
• The jobholder is responsible for capturing new account details and execution of customer instructions for updates on existing accounts.
• Staff will be required to perform any other work assigned to them in line with Productivity matrix, plus any other duties that may be provided by line manager from time to time.

Job Description

Accountability:  Opening and Maintenance of Accounts: - (80%)

Outputs:

• Receives authorized  customer instructions from  KYC Officer for:
• New accounts, amended or cancelled stop orders/standing instructions

• Amendments to customer and account details
• Capturing account details for both individuals and entities authorized by Team Leader/KYC Officer

• Receives and executes customer instructions from KYC Team Leader/ KYC Officer confirmed as KYC compliant for accounts opening

• Amended or update customer instructions on signature  additions
• Amendments to customer and account details on Ebox
• Executes the instructions i.e. new accounts and amendments to accounts according to customer’s details and account details on the relevant system

• Rectify all rejected input data wrongly entered and incorrectly scanned signatures returned by Team Leader/KYC Officer Account opening

• Resolve all account opening and amendments queries from branches/query centre

• Scan and link signatures to accounts opened
• Execute customer instructions that are not systematically executable

Accountability:  MI (10%)

Outputs:

• Generate both daily and monthly MI on all opened accounts

Accountability:  Snap Checks (10%)

Outputs:

• Participate in snap checks  as assigned by team manager
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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