The Loan Officer Intern is responsible for onboarding, processing, and servicing loans to individual and/or business clients. This role requires strong customer service, sales, and analytical skills.

Key Responsibilities:

1. Client Relationship Management:

• Build and maintain strong relationships with potential and existing clients.
• Provide excellent customer service throughout the loan application and servicing process.

2. Loan Origination:

• Interview and assess loan applicants to determine their eligibility to access loans.
• Gather and review loan documents, including income and credit history.
• Prepare loan applications and supporting documentation.
• Present loan applications for approval.

3. Loan Servicing:

• Resolve customer inquiries.
• Monitor loan performance and identify potential risks.
• Assist customers with loan resigning as needed.

4. Sales and Marketing:

• Promote loan products and services to potential customers.
• Meeting loan and sales targets that have been set.
• Ensure the timely and accurate posting of sales for onboarded clients.

Qualifications & Experience

• Minimum of a Diploma in any Social Science or any other related field.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong ethical and moral character.
• Proficiency in Microsoft Office Suite.

• Build and maintain strong relationships with potential and existing clients.
• Provide excellent customer service throughout the loan application and servicing process.
• Interview and assess loan applicants to determine their eligibility to access loans.
• Gather and review loan documents, including income and credit history.
• Prepare loan applications and supporting documentation.
• Present loan applications for approval.
• Resolve customer inquiries.
• Monitor loan performance and identify potential risks.
• Assist customers with loan resigning as needed.
• Promote loan products and services to potential customers.
• Meeting loan and sales targets that have been set.
• Ensure the timely and accurate posting of sales for onboarded clients.

• Strong customer service skills
• Sales skills
• Analytical skills
• Excellent communication skills
• Interpersonal skills
• Proficiency in Microsoft Office Suite

• Minimum of a Diploma in any Social Science or any other related field.
• Ability to work independently and as part of a team.
• Strong ethical and moral character.