Job Purpose

The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.

Responsibilities

• Achieve sales targets as set on a monthly basis.
• Maintain excellent Customer service and care.
• Achieve 100% collection target for all loans issued.
• Ensure that Customers are served within the stipulated TAT.
• Accurate data capture of reports and loan applications in the system.
• Ensure compliance to all company policies and procedures.
• Ensure the precise and persuasive promotion of all products.
• Customer Retention/ Stakeholder Management.
• Resume building

Requirements

• Grade 12 School Certificate
• Business Degree or Higher Level Diploma, or any other professional qualification in a related field (certified by ZAQA)
• Experience in Sales and Marketing
• Minimum 2 years working experience in microfinance, or banking institution is an added advantage.
• Must be a holder of a Valid Driver’s Licence ( Minimum 2 years)

• Achieve sales targets as set on a monthly basis.
• Maintain excellent Customer service and care.
• Achieve 100% collection target for all loans issued.
• Ensure that Customers are served within the stipulated TAT.
• Accurate data capture of reports and loan applications in the system.
• Ensure compliance to all company policies and procedures.
• Ensure the precise and persuasive promotion of all products.
• Customer Retention/ Stakeholder Management.
• Resume building

• Sales and Marketing
• Customer Service
• Data Capture
• Compliance
• Product Promotion
• Stakeholder Management
• Resume Building

• Grade 12 School Certificate
• Business Degree or Higher Level Diploma, or any other professional qualification in a related field (certified by ZAQA)
• Valid Driver’s Licence (Minimum 2 years)