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Vacancy title:
Loan Officer
[Type: FULL_TIME, Industry: Professional Services, Category: Accounting & Finance, Sales & Retail, Advertising & Marketing, Business Operations, Customer Service]
Jobs at:
Raphanissi Industries Limited
Deadline of this Job:
Monday, August 31 2026
Duty Station:
Kitwe | Kitwe
Summary
Date Posted: Friday, August 21 2026, Base Salary: Not Disclosed
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Learn more about Raphanissi Industries Limited
Raphanissi Industries Limited jobs in Zambia
JOB DETAILS:
Company Overview
We are a Non-Banking Micro Finance Company in Zambia, seeking a dynamic loan officer to join our team.
JOB PURPOSE
The purpose and role of the position is to vet Loan applications, recommend them for approval, and ensure excellent customer service delivery.
RESPONSIBILITIES
- Achieve sales targets as set on a monthly basis.
- Maintain excellent Customer service and care.
- Achieve 100% collection target for all loans issued.
- Ensure that Customers are served within the stipulated turnaround time (TAT).
- Accurate data capture of reports and loan applications in the system.
- Ensure compliance to all company policies and procedures.
- Ensure the precise and persuasive promotion of all products.
- Customer Retention/ Stakeholder Management.
- Review credit scores, income, debts, and asset documents to assess a borrower's risk and ability to repay.
SKILLS AND REQUIREMENTS
- Analytical Skills : strong ability to review financial records and calculate risk.
- Attention to detail :Precision in handling legal paperwork and preventing processing errors.
- Grade 12 School Certificate
- Business Degree or Higher Level Diploma, or any other professional qualification in a related field
- Experience in Sales and Marketing
- Minimum 2 years working experience in micro finance, or banking institution is an added advantage.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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