Position Overview

We are seeking an experienced, proactive, and detail-oriented Logistics Specialist to handle our local logistics operations in Lusaka. In this role, the candidate will be the key execution owner for end-to-end supply chain activities, from managing material import/export processes and coordinating local deliveries to handling warehouse inventory and vendor relations. The ideal candidate should be a hands-on problem solver with strong data capabilities who ensures daily logistics run seamlessly.

Key Responsibilities

1. Import & Export Operations

• Coordinate and execute day-to-day cargo import and export procedures in full compliance with Zambian customs regulations (ZRA).
• Act as the primary liaison with freight forwarders, customs brokers, and clearing agents to expedite the clearance of goods.
• Prepare, verify, and track all required shipping and customs documentation (e.g., Bills of Lading, Commercial Invoices, Packing Lists, import permits).

2. Cargo Delivery & Local Distribution

• Plan, schedule, and track local cargo deliveries to ensure timely and cost-effective distribution.
• Coordinate directly with transport providers and drivers to monitor shipments from dispatch to final delivery.
• Address and resolve any transit delays, delivery discrepancies, or cargo damage issues immediately.

3. Supplier & Vendor Management

• Maintain relationships with logistics service providers, carriers, and clearing agents.
• Monitor vendor performance to ensure they meet delivery timelines and service standards.
• Assist in reviewing logistics quotes and verifying supplier invoices against agreed rates.

4. Warehouse Management

• Physically and systematically manage daily warehouse tasks, including receiving, sorting, inventory counting, and dispatch.
• Maintain organized inventory storage, ensuring stock accuracy and optimal space utilization.
• Ensure the warehouse environment remains safe, clean, and secure.

5. Data Summaries & Daily Reports

• Maintain accurate, up-to-date logs of all logistics activities, shipments, and inventory levels.
• Generate and submit comprehensive daily operational reports and inventory summaries to management.
• Track key logistics metrics to help identify areas for cost savings or process improvements.

Required Qualifications & Skills

Experience:

• Minimum of 5+ years of hands-on experience in logistics, freight forwarding, customs clearance, or supply chain operations in Zambia.
• Systems Expertise: Direct, practical experience operating a Warehouse Management System (WMS) or logistics modules within an ERP system.
• Software Proficiency: Highly proficient in Microsoft Office Suite (especially Excel for tracking data, managing logs, and generating daily reports).
• Education: Diploma or Degree in Logistics, Supply Chain Management, International Trade, or a related field.
• Knowledge: Solid understanding of Zambian customs clearance processes, documentation requirements, and local transport infrastructure.
• Soft Skills: Excellent organizational skills, strong communication, and the ability to work independently under tight deadlines.

• Coordinate and execute day-to-day cargo import and export procedures in full compliance with Zambian customs regulations (ZRA).
• Act as the primary liaison with freight forwarders, customs brokers, and clearing agents to expedite the clearance of goods.
• Prepare, verify, and track all required shipping and customs documentation (e.g., Bills of Lading, Commercial Invoices, Packing Lists, import permits).
• Plan, schedule, and track local cargo deliveries to ensure timely and cost-effective distribution.
• Coordinate directly with transport providers and drivers to monitor shipments from dispatch to final delivery.
• Address and resolve any transit delays, delivery discrepancies, or cargo damage issues immediately.
• Maintain relationships with logistics service providers, carriers, and clearing agents.
• Monitor vendor performance to ensure they meet delivery timelines and service standards.
• Assist in reviewing logistics quotes and verifying supplier invoices against agreed rates.
• Physically and systematically manage daily warehouse tasks, including receiving, sorting, inventory counting, and dispatch.
• Maintain organized inventory storage, ensuring stock accuracy and optimal space utilization.
• Ensure the warehouse environment remains safe, clean, and secure.
• Maintain accurate, up-to-date logs of all logistics activities, shipments, and inventory levels.
• Generate and submit comprehensive daily operational reports and inventory summaries to management.
• Track key logistics metrics to help identify areas for cost savings or process improvements.

• Warehouse Management System (WMS) or logistics modules within an ERP system
• Microsoft Office Suite (especially Excel)
• Zambian customs clearance processes
• Documentation requirements
• Local transport infrastructure
• Excellent organizational skills
• Strong communication
• Ability to work independently under tight deadlines

• Minimum of 5+ years of hands-on experience in logistics, freight forwarding, customs clearance, or supply chain operations in Zambia.
• Direct, practical experience operating a Warehouse Management System (WMS) or logistics modules within an ERP system.
• Highly proficient in Microsoft Office Suite (especially Excel for tracking data, managing logs, and generating daily reports).
• Diploma or Degree in Logistics, Supply Chain Management, International Trade, or a related field.
• Solid understanding of Zambian customs clearance processes, documentation requirements, and local transport infrastructure.
• Excellent organizational skills, strong communication, and the ability to work independently under tight deadlines.